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4X1 Tulum and Coba with Cenote, Playa del Carmen and Pueblo Maya

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Cancún, Mexico
4X1 Tulum and Coba with Cenote, Playa del Carmen and Pueblo Maya

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon11 hours  (approx.)
Pickup offered
iconOffered in: English and 1 more
Good for avoiding crowds

Overview

Explore the ruins of Tulum and Cobá, two of the most important pre-Hispanic cities in Mexico, swim in an underground cenote, and visit Playa del Carmen's Fifth Avenue, all in one action-packed day. Take photos at the archaeological sites, enjoy chocolate the Mayan way, and tuck into a delicious buffet lunch at a regional restaurant. Round-trip transfers save you hours of driving while your guide explains the culture.
  • Tour the Mayan remains of Tulum and Coba with a guide
  • Swim in the spectacular pool in the caves of Cenote Multum Ha
  • Recharge with a hearty buffet lunch at a regional restaurant
  • Round-trip transfers make things easy, and pickup from most hotels is offered
Saved to wishlist!
Round Trip Transportation
Air Conditioned Vehicle
Buffet food
Swim in the Underground Cenote
Visit Playa del Carmen 5th Avenue
Certified and bilingual guide
Visit Mayan Village
Bottle of Water in Archaeological Zone
Photo or video services, Souvenirs, Life jackets in the cenote
Gratuities
Ecological Protection Tax of Ejido Ruinas de Coba $ 100 mxn ($ 5 usd)
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
  • Hotel Zone , Hotel Zone, Cancún, Quintana Roo, Mexico

    It can be 95% in the Hotel Lobbies or Meeting Points

  • Playa Mujeres , Cancún - Punta Cancún, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico

    It can be 80% in the Hotel Lobbies or Meeting Points

  • Riviera Maya , Riviera Maya, Quintana Roo, Mexico

    It can be 80% in the Hotel Lobbies or Meeting Points

  • Súper Akí Tulum , Carretera Federal Tulum Ruinas s/n, 77780 Tulum, Q.R., Mexico

    Meeting Point

  • Playa del Carmen , Playa del Carmen, Quintana Roo, Mexico

    Meeting Point

  • 7:00 AM
    This activity will end right where it started.We pick up at Hotel Lobbies or Meeting Points at the Described Places, If they board in Tulum, they do not go to the tour to Playa del Carmen
    • Confirmation will be received at time of booking
    • Infants must sit on laps
    • Stroller accessible
    • Wheelchair accessible
    • Most travellers can participate
    • The visit to Playa del Carmen is only included for clients staying between Cancun and Playa del Carmen
    • This tour/activity will have a maximum of 45 travellers
    • OPERATED BY Live&Travel Tours
    You can cancel up to 24 hours in advance of the experience for a full refund.
    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.
    • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    Q:
    What is the policy on face masks and attendee health during 4X1 Tulum and Coba with Cenote, Playa del Carmen and Pueblo Maya?
    A:The policies on face masks and attendee health are:

    • Face masks required for guides in public areas
    • Temperature checks for travellers upon arrival
    See all safety measures taken by 4X1 Tulum and Coba with Cenote, Playa del Carmen and Pueblo Maya.
    Q:
    What is the policy on sanitisation during 4X1 Tulum and Coba with Cenote, Playa del Carmen and Pueblo Maya?
    A:The policies on sanitisation are:

    • Hand sanitiser available to travellers and staff
    • Regularly sanitised high-traffic areas
    • Gear/equipment sanitised between use
    • Transportation vehicles regularly sanitised
    See all safety measures taken by 4X1 Tulum and Coba with Cenote, Playa del Carmen and Pueblo Maya.
    Q:
    What measures are being taken to ensure staff health & safety during 4X1 Tulum and Coba with Cenote, Playa del Carmen and Pueblo Maya?
    A:The policies on staff health & safety are:

    • Guides required to regularly wash hands
    • Regular temperature checks for staff
    See all safety measures taken by 4X1 Tulum and Coba with Cenote, Playa del Carmen and Pueblo Maya.

    Traveller Photos

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    Traveller Tips


    • "Recommended to rent a bike if you try to see them all." See review

    Reviews

    3.0
    star-3
    22 reviews

    Reviews by Viator travellers

    We perform checks on reviews

    Showing 1-10 of 22 reviews
    star-1
    Misrepresented
    Jimmie_B
    , Apr. 2022
    I was extremely disappointed in the 4x1 tour we took on 4/22/2022. The website laid out an itinerary and approximate timing that was misrepresented and did not match our experience at all. We booked this for our family that was visiting Cancun for the first time, and I can't describe how disappointed I was. I will never book through your company again. First, the website I booked from listed Zona Arqueologica de Coba as part of the tour, but this was replaced by a trip to Zona Arqueológica de Muyil. One of the reasons I booked this excursion was specifically because it said we would tour Zona Arqueologica de Coba; instead we were taken completely out of the way adding around an hour to our driving time. Noone asked us if the change to the itinerary was okay, and it was not what we paid for. Second, the timing was misrepresented. The tour was supposed to be approximately 11 hours, and it turned into a 15.5 hour trip. We were picked up from the hotel at 7:20 am, but they took us to a central location outside of Soriana where all of the buses met up. Then, everyone was re-organized and moved around to different buses. We set there for over an hour waiting to leave; it was very disorganized and chaotic. It was after 10:00 pm when we were dropped off from the tour. Also, on your website, each of the sites had approximate times that did not match what we experienced. There are multiple issues with timing that will be detailed further in future points. Third, the tour at Tulum Archaeological Zone was disheartening right off the bat. We were split into Spanish speaking and English speaking groups. The tour guide for the Spanish speaking group left out from the entrance immediately. The tour guide for the English speaking group stayed at the shaded entrance and pulled out a bunch of pictures and proceeded to talk for twenty minutes about the site, but it was random and disconnected. Multiple times we asked if we could actually go see the sites, and the tour guide ignored us or said it was "...hot out there. We should stay in the shade." When we realized we had less than 40 minutes to tour the site, we just walked away and toured the site on our own without the guide. We had already burned up so much of our time that we didn't even make it through the entire site. The tour guide cost us time to enjoy the experience and what we paid for. We felt rushed and didn't get a chance to see all we wanted to see. Also, we were under the impression we would have 1.5 hours to explore, but by the time we were split into groups, we only had 1 hour remaining of that time. Then, our tour guide burned up 20 minutes before we walked away; I'm not sure how long he kept the rest of the group there. Fourth, not only were we taken to a completely different location than what was listed in the itinerary, our approximate 1.5 hours to explore Zona Arqueológica de Muyil was reduced to 40 minutes. We literally had to run back to the bus after the tour guide did his spiel in front of one of the ruins. We had just a few minutes to look at and take pictures of two different sections before we ran to the bus. Fifth, we were so late doing lunch that the restaurant was no longer replacing food on the buffet. The extra time it took to go to Zona Arqueológica de Muyil instead of Zona Arqueologica de Coba made it so that lunch was incredibly late and rushed. It was all you could eat of whatever was left over from other tours. Sixth, after the trip to the cenote, the tour guide took us to a Mayan shaman and shop. We were there around an hour for something we did not sign up for. I did not sign up for a "religious experience", and I would not have joined an excursion if it had mentioned the experience because it was a waste of everyone's time in my party. My party has no interest in religion outside the context of archeology. The bus even left the site; so, we couldn't return to it during that part of the tour. I felt like we were being held hostage until we bought something at the Mayan shop. I also feel like this stole valuable time from my party that we could have used exploring and learning about the other archeological locations. Seventh, the stop at Playa del Carmen was listed for an hour, but we only got 40 minutes from where we were parked. This meant that we could only walk down the street, and almost 20 minutes was used just waiting to use the bathroom. We couldn't even stop at the pizza parlor because it took 5 minutes to cook, and we didn't have enough time to get the pizza and make it back to the bus. Everywhere we went, the time was cut to make up for the unwanted Mayan shaman religious experience. Was our tour guide just trying to shift more business to a specific Mayan sect? Eighth, after our second stop, the people in the back of the bus clearly liked their beer and turned the bus into a party bus. They were singing loudly and yelling to the front of the bus that they wanted more beer and to stop at Oxxo. They were so loud that I expected a stripper pole to be in the back. The guide did nothing to curtail or control their behavior in a family environment. Overall, we spent over 15.5 hours with your tour group and only spent around 4.7 hours on the actual experience; the rest of it was in the bus or at an unwanted religious ceremony. It was an incredible waste of time to not experience what we bought the package for! If I had known it would be that long of a tour with under 5 hours of experience, I would not have booked the excursion. It wasted an entire day of my family's short visit that we cannot get back. I understand if times are slightly off; however, this was a gross misrepresentation of the tour. Everything about this tour was based on an attempt of forcing us to buy fraudulent shiny rocks. Much of this tour was based on forcing us to support a religion we are not interested nor believe in. The only people on the tour not upset about this experience were the incredibly drunk people singing at the back of the bus. We travel for a living and have a YouTube channel. We hope to have a solution to this issue before we post on social media. Our travel channel is based on reviewing excursions, markets, and venues within the areas we visit. This is one of our last stops in Mexico; we have been here 6 months. We have had wonderful excursions up until this point. This excursion seemed like a scam for the Mayan religion from the beginning; it was misrepresented on where we would go and how much time we would have at each location. I would hope you would figure out how to remedy this situation before I post the video about this excursion. After talking with other people on the tour that also felt like they did not get what they paid for, there are only a handful of people (the drunk ones) that would recommend this tour to their friends and family. I hope your company is not involved in the fraudulent activities and that it was just your tour guide skewing the experience. I am awaiting your reply to remedy this situation.
    star-1
    This tour is advertised...
    Blake_J
    , Feb. 2022
    This tour is advertised as going to the Coba ruins. Unfortunately that’s false advertising as once we were on the bus to go to the tour (after a 1.5 hr drive from the hotel to get the the tour start point) we were informed that due to a dispute with the locals, we would not be going to Coba, which is the whole reason we booked the trip. To make matters worse, Viator refuses to refund our money for the trip. If we were not going to Coba, they should disclose that prior to the trip being booked, as we never would have booked it in the first place . Now after spending waaaaaaaayyyyy to much time on the phone , I’m waiting for “escalation” Bottom line: buyer beware
    star-3
    Disappointed
    fishix375
    , Feb. 2022
    We were picked up from our hotel and taken to a larger coach, the guides on the coach were very friendly and knowledgeable. We were not told that we needed bug spray or towels. Would’ve been nice of viator to put this in their website. This tour is NOT accessible. I’m not in a wheelchair but walk with a stick and struggled. We could get an accessiblity bus from the town to the Tulum ruins but there’s an extra charge for this and it was still difficult to walk through the ruins on the rough ground and it’s far to walk. Also you don’t have much time and have to stick with the group - impossible so we had to leave early. The second ruins a bit better. There was no water provided as stated, you have to pay for all drinks. The Mayan village is just a souvenir shop on the side of the road. The cenote looked really nice but no where near accessible as it’s a tight spiral, slippery when wet to get in. Very disappointed I couldn’t go in the water. This is a very long day with just one meal. We left our hotel at 8:45am and got back at 9:30pm.
    1 traveller found this review helpful
    star-5
    Best trip ever
    luis_r
    , Apr. 2021
    Simon the tour guide the best the history of the maya the cenote. Great place tulum the piramid the food was excellet
    star-3
    Ok for short people that speak Spanish.
    Micki_G
    , Jan. 2021
    The bus was the most cramped space I have ever seen. We paid for english but the whole tour was done mostly in spanish. They tried to get another 400 pesos from us when we had paid in full in advance. The guide was knowledgeable but we didn't get much from it since it was mostly in spanish.
    star-5
    Great tour guides learned about Mayan ruins tulum and coba and Mayan village we had a blast
    Mitzchka_O
    , Nov. 2020
    Great tour guides learned about Mayan ruins tulum and coba and Mayan village we had a blast Highly recommended
    star-1
    Too expensive, too far, not enough fun
    Ronulso_M
    , Aug. 2020
    Mayan ruins are all closed but I wasn't notified beforehand. Alternate tour offered was more expensive, had limited meal options with no drinks, and travel time was excessive. Activities were ok and your guides were nice, however it was too expensive for quality of tour sites and too much travel time.
    icon Response from Host , Aug. 2020
    Good morning, the Tulum coba tour was unfortunately closed due to the contingency of COVID 19, however, you decided to change your tour to Cozumel so as not to lose your day, it is a completely different tour to the ruins. went snorkeling to cozumel. We are very sorry not to have been able to take you to Tulum and Coba due to the contingency, but as of September 7 the tour will be done without any problem. We are very sorry that the Cozumel tour was not to your liking. We look forward to your next vacation to meet your expectations. we will improve a lot thanks to your opinion
    star-4
    Valued Tour
    Carson_C
    , Mar. 2020
    Pick up was at least half an hour late. But they showed up and we joined the big bus in Tulum. Iteranery was tight on each activity. Tulum we had two hours and one and half hour for Coba which was not enough time for entire site. Recommended to rent a bike if you try to see them all. After we went to close-by Cenote for 50 minutes including changed and swim. Overall the tour met my expectations since we paid Cdn $65 which was worth the value. Cheers
    star-5
    Great trip
    Nora_A
    , Mar. 2020
    Great trip with wonderful guides. Very clean and safe transport. Highly recommend this trip. It was a full day!!
    star-5
    Excelente
    Fejie_M
    , Mar. 2020
    The crew was amazing and the trip was excellent. The cenote was awesome and it was crystal clear. We love it
    star-2
    Misleading
    Alan_K
    , Feb. 2020
    Canadian travellers, so we're plenty reasonable but this tour was very disappointing. First off we had to reschedule it because the tour bus didn't stop at our resort to pick us up at the agreed spot. On the next day the bus missed us AGAIN and after spending 20 mins on the phone with the company they arranged a taxi to take us to the first destination. Upon arrival we had missed most of the orientation. Tour guide at the ruins was knowledgable but passive aggressive and seemed annoyed that the group wasn't responding the way he wanted. Tour was brief and the guide left the group to wander. Next up was cacao bean history and lunch. We all took a picture outside the site being told it was for the owner or something to that regard...more on that later. We met a local Shaman who blessed the group, learned about the local gem, onyx and about cacao bean properties and then were shepherded into a gift shop. After lunch we went to more ruins where the tour guide bailed almost immediately. Pulling up to the Ceynote, the most anticipated stop of the day the group was told we had 30 mins to change, pre-shower, descend a small spiraling staircase about 60 feet down that occasionally comes to a complete halt when patrons who have completed their swim are on their way up. Ultimately you get about 5-10 mins to swim. Awesome.... On the way to the final destination the guide handed out small bottles of tequila from a local distillery. Remember the photos from earlier?...each bottle had one of those photos. After everyone got their 'special surprise' we were told they would be $20 each. No thanks. We gave it back. At this point we didn't even want to go to the last destination. While enroute just to ensure we would actually get dropped off to our resort upon completion my partner spoke to the guide. Good thing she did beause our resort was on the way to the last location and she was told we would be dropped off early because the bus wasn't coming back this way. Secretly it was a blessing in disguise but we paid for a whole tour and didn't even get all the destinations and had we gone to the last locale we would have been stranded their. This tour was a shitshow from the beginning. Guides spend more time trying to sell you stuff than actually being attentive and managing the group and don't get it twisted -we love supporting local vendors but still. Absolutely, positively not worth it. Save your money and your day. Travel safe.
    icon Response from Host , Mar. 2020
    Hi!! We are very sorry because the missunderstandig of your hotel, thats why we payed for the taxi . We apreciate your comments, thats how we improve. We´ll take care about it and we hope you give us the oportunitty again to do it better. Hope you come back soon.
    star-1
    Very poor from start to finish
    Nadeen_K
    , Feb. 2020
    Badly organised. Firstly the coach was over an hour late for pickup in the morning, and then we all had to change coaches and get a paper boarding pass at a stop. Useless point when you are issued boarding passes by email. Far too long wasted for lunch. Not enough time in Tulum or Coba. At Tulum the guide waffled on for so long myself and several other members of the tour walked away from him as at that point we only had half an hour to explore and take photos. Playa del Carmen was a joke (25 minutes) for shopping! Far too long wasted for lunch. The Chocolate Maya section of the tour is very misleading. Its literally just tasting chocolates in bowls at a stall in a shopping marquee at the lunch venue. Guides were very repetitive and quite rude, repeatedly telling us not to use our cellphones and to listen to him. It was like being a naughty kid in a classroom. Innappropriate jokes, adult orientated when there were young kids on the coach. I could go on. I met a couple at Tulum who were on the same tour with a different organiser and they had had around 3 hours at Tulum in comparison to our measly hour. Don't waste your money with this organiser, book with someone else, anyone else. My 1st time booking with Viator and I won't be booking again
    icon Response from Host , Mar. 2020
    Hi!! We are very sorry not to meet your expectations, thanks for traveling with us, we apreciate your comments, thats how we improve. We´ll take care about it and we hope you give us the oportunitty again to do it better.
    star-3
    Je ne recommande pas
    Myriam_C
    , Mar. 2020
    Il y a beaucoup trop d’activités pour une seule journée. Pour quelqu’un qui veut tout voir en surface, OK. Mais tu n’as pas le temps de visiter comme il se doit. 50 minutes a Tulum, c’est définitivement trop court. Coba aussi. L’expérience maya est intéressante et la cenote est magnifique. Attention, c’est écrit « durée 12heures » mais avec les transports, la journée a duré 15h. Notre guide Juan Carlos était super. Personnellement, je ne le recommande pas, je trouve dommage de manquer de temps a chaque endroit. Je conseillerais plutôt deux jours de deux activités chaques. N’oubliez pas d’apporter de l’eau et des collations, ils sont très chers dans les lieux touristiques. Et comme on revient vers 21h30 PM sans souper, des collations seront appréciées :)
    icon Response from Host , Mar. 2020
    Salut bonne nuit!! Nous sommes désolés de ne pas avoir répondu à vos attentes, il y a des gens qui n'ont pas autant de temps pour les excursions et il s'agit d'en savoir autant que possible dans un temps considérable, nous tiendrons compte de votre recommandation et espérons changer votre avis la prochaine fois pour un excellent . En tant que commentaire ... nous avons la visite tout compris en aviateur pour 10 dollars de plus et a des boissons illimitées dans le transport (eau, boissons gazeuses, bière), 2 boissons au déjeuner et déjeuner.

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