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Small-Group Transfer to Cancun Hotels from Cancun Airport

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Cancun, Mexico
Small-Group Transfer to Cancun Hotels from Cancun Airport

From USD6.00

Price varies by group size

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Number of travellers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon15 minutes to 1 hour  (approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 1 more

Operators have paid Viator more to have their experiences featured here

Overview

Forget the hassles of public transport and relax on this convenient yet affordable shared shuttle service, with numbers capped at just 10 travelers to minimize wait time. Travel direct from Cancun Airport to Cancun Hotel Zone (and back, if you opt for round-trip). The professional team will greet you holding a sign with your name, whisk you to the vans, and have you leaving the airport within half an hour.
  • Great-value shared transfer service from Cancun Airport to the hotel zone
  • Regular services from morning through to evening ensure a timely arrival
  • Limit of 10 travelers per shuttle slashes wait time compared to larger buses
  • Upgrade to round-trip for peace of mind at both ends of your vacation
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One-way shared transfer
Meet and greet
this rate only aplies for services from the Cancun Airport to the zone of the option selected
Shared transportation is only available between 8 am until 8 pm.
On departures the first pick up from hotels is at 8 am and we will pick up other people on the way
Free shopping tour to Cancun or Playa del Carmen
Bottled water
hotels located outside of the Cancun Hotel Zone are not included
The free shopping tour only doesn´t apply to hotels located at Tulum Area

Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.

Hotel Zone , Hotel Zone, Cancún, Quintana Roo, Mexico

shared transportation is only provided to hotels in Cancun Hotel zone, before you choose make sure that your hotel is located at the Cancun Hotel Zone if your hotel is located at puerto Morelos or playa mujeres they are not part of the Cancun Hotel Zone

Once you arrive to cancun airport, take the exit of travel agencies and tour operators and meet with us at the following locations terminal 3 at platform 26 in front of the margarita ville bar. terminal 2 in front of the welcome bar terminal 4 in front of the welcome bar. for departures from hotel to Cancun airport please call us a day before your departure to confirm your pick up time. on transfers from hotel to Cancun airport the first pick up will be at 8 am and we will continue picking up passengers on other hotels usually 3 more stops.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Children must be accompanied by an adult
  • Stroller accessible
  • Near public transportation
  • Infant seats available
  • Most travellers can participate
  • This tour/activity will have a maximum of 120 travellers
  • OPERATED BY YAMEVI TRAVEL
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Small-Group Transfer to Cancun Hotels from Cancun Airport?
A:The policies on face masks and attendee health are:

  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by Small-Group Transfer to Cancun Hotels from Cancun Airport.
Q:
What is the policy on sanitisation during Small-Group Transfer to Cancun Hotels from Cancun Airport?
A:The policies on sanitisation are:

  • Hand sanitiser available to travellers and staff
  • Regularly sanitised high-traffic areas
  • Gear/equipment sanitised between use
  • Transportation vehicles regularly sanitised
See all safety measures taken by Small-Group Transfer to Cancun Hotels from Cancun Airport.
Q:
What measures are being taken to ensure staff health & safety during Small-Group Transfer to Cancun Hotels from Cancun Airport?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Small-Group Transfer to Cancun Hotels from Cancun Airport.

Traveller Photos

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Traveller Tips


  • "The Airport shuttle is more cheaper than riding a taxi." See review
  • "Most affordable way to get to your hotel, but not organized." See review
  • "Great, inexpensive way to get from the airport to your hotel and back." See review

Reviews

4.0
star-4
288 reviews

Reviews by Viator travellers

We perform checks on reviews

Showing 1-10 of 288 reviews
star-5
Friendly and efficient transfer in comfort.
Michael_J
, Jul. 2022
Very promp pickup, workers at the airport were kind and helpful, driver was safe and friendly. Our van was clean and air conditioned.
star-1
Dismal service.
Oliver_D
, Jul. 2022
We booked the service with enough time to allow for delays to our flight. We arrived on time. We then waited for the shuttle to arrive at our designated pick up time. Eventually we found the agent and we were told it would take 5-10 minutes. Unfortunately this took 45 minutes. This was most unacceptable. No apologies were given for the delay, nor where we informed why this happened. Eventually when we made it on the bus the other passengers told us they were waiting for us to arrive to depart; which was clearly not the case. What is most disturbing is the delay we encountered also effected the other customers. I would avoid this service at all costs, and take your business elsewhere.
star-1
Awful don’t use this company
Joe_J
, Jul. 2022
Arrived on a 1 hour delayed flight rang to advise. Our names not on list after that was sorted we waited nearly 2hours for anything to be sorted! Tired , hungry & fed up lack of information & no one really cared . Finally got taxi to hotel
star-5
Good Job
RHONDA_P
, Jun. 2022
The were prompt and reliable. Good job! Sign with my name which was easy to findi would highly recommend!.
star-3
Not a great option
Gary_W
, Jun. 2022
the arrival terminal bus pick up area is a zoo and expect to wait whilst they round up a bus / taxi to take you.....our return pick up arrangement ( 24 hrs before) was forgotten and we had to find alternative transport and then find the rep back in teh airport....you guys need better communication....!!!! :(
1 traveller found this review helpful
star-5
Nice friendly people and...
samantha_R
, Jun. 2022
Nice friendly people and easy to find them getting out of airport. Recommend if traveling far from airport
star-5
Good ride
Paul_M
, Jun. 2022
We telephoned upon arrival at the transport area on the advice of one of the managers working there and were told to wait at the sidewalk welcome bar. A representative quickly found us there. It took about 15 minutes for him to hook up up with a driver. The driver was delightful and took us directly to our hotel. The cost was $20 for the two of us compared with the taxi we used to return to the airport which was $26. All in all a satisfying experience.
star-1
Terrible
Nathan_S
, Jun. 2022
We selected pickup to be at 4pm. We landed at 3 and we were waiting with Marian, she kept saying just 5 to 10 minutes and the shuttle will be there then another 30 minutes went by. My husband speaks Spanish and heard that the shuttle wouldn’t be there till 5. We got a ton of lies from them. We don’t recommend
star-5
Good experience
Mei_Q
, Jun. 2022
I had a good experience with viator. Booking online and payment were smooth. Staff showed up at the airport on time holding a banner with my name.
star-1
Late Pick Up!
Jesse_G
, Jun. 2022
Late driver. Waited an hr for the driver to pick me up. I had to cancel an excursion I booked because I was delayed by the driver. Will NOT book again. Bad start to a vacation.
star-1
The wait was long to fill...
Tony_S
, Jun. 2022
The wait was long to fill shuttle -wait for everyone to take off the last thing I wanted is to wait -to see if anyone else wants to ride
1 traveller found this review helpful
star-4
When you arrive at the...
Culture_D
, Jun. 2022
When you arrive at the airport, it's confusing as to where you are supposed to wait for your transportation. But after asking questions and taking to the locals about how you are supposed to get to your hotel, some help is provided. A gentleman from the company eventually brought us to the driver, and we were transported safely to our destination
star-5
Success with a tip problem
Giovanna_R
, Jun. 2022
The service was great. Although, little story. The van broke on the way to pick me up at the hotel, so they told me to take a taxi and they will pay for it. They did, I got to the airport on time and they toook care of the taxi charges for me. I did not have to pay extra. So in general excellent service provided to custumers. They responded to the emergency and did not leave alone or stranded. So happy :)
star-5
It was easy to find the...
Janice_B
, Jun. 2022
It was easy to find the company representative and he took us to the van. Paying in advance also made the transfer to the hotel seamless. I would definitely use this service again!
star-1
Worst service shuttle service for Mexico
Wadisha_L
, Jun. 2022
WORST SERVICE EVER DRIVER CAME AN TRIED TO GET ME TO PAY 64 dollars then told me if I didn’t want to pay I have to wait 2 hours for another driver He told me wait an never came back
star-5
Awesome ride!
Keira_P
, Jun. 2022
They are very convenient and they made sure that we are taken care of. I greatly recommend them! They arrived in a timely manner and communicated very well.
star-4
Hotel Transfer to Playa Del Carmen
Leith_S
, Jun. 2022
The agent at the airport was helpful and attentive. His name is Israel. The driver was fast but careful on the highway to Playa Del Carmen.
star-5
Welcome tequila!
Farah_A
, May 2022
Senior Roman is such a welcoming person. He was my first friend in Mexico! He was helping me speak Spanish and informing me about the country!
star-1
Horrible Airport Transfer
Charito_V
, May 2022
Yamevi transport did not show up. We waited for almost 2hrs at Cancun airport and ended up taking a taxi to our resort. Please refund my $$
star-1
Bad service
Sean_A
, May 2022
Booked a ride and they never showed up. No show. They said my ride was canceled but it was never canceled

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