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Cirque du Soleil® JOYÀ Admission Tickets

star-4.5263 reviews
Playa del Carmen, Mexico
Cirque du Soleil® JOYÀ Admission Tickets

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Safety measures
icon1 hour 20 minutes  (Approx.)
Pickup offered
iconOffered in: English and 1 more


Experience tablecloth dining along with the Cirque du Soleil® show 'JOYÁ' at the Vidanta Riviera Maya resort. Allow yourself to be mesmerized by the story of an alchemist and his granddaughter seeking out the secrets of life. The show draws on the heritage and history of Mexico to weave the story, presented in an intimate dinner theatre in the jungle of the Riviera Maya.
  • Cirque du Soleil® JOYÁ in the Riviera Maya
  • Be entertained in a custom-built theater near Vidanta Riviera Maya
  • Delight in a thrilling performance of drama, music, and acrobatics
  • Select from multiple seating options to suit your budget
  • Choose from three show times to suit your schedule
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Dinner (if option selected)
Champagne (if option selected)
Appetizers (if option selected)
Dinner (if option not selected)
Champagne (if option not selected)
Appetizers (if option not selected)
Transportation round trip

Departure Point

Teatro Vidanta "Cirque du Soleil JOYÀ", Carretera Federal, Cancun - Chetumal Km 48, 77710 Playa del Carmen, Q.R., Mexico

Traveler pickup is offered
Round transportation service is available from Plaza La Isla Shopping Center in Cancún to the theater. The cost of this service is $20.00 USD per person.

To add this service, the client must contact the Customer Care Center of the attractions - phone numbers available in the voucher that you will receive when you book the tour.

Service hours are Monday to Saturday from 9:00 am to 6:00 pm and Sunday from 9:00 am to 3:00 pm (CST).

After pickup from a central meeting point in Cancun's hotel zone, travel to the tropical forest north of Playa del Carmen. Arrive at JOYÁ's custom-built theater, the first permanent Cirque du Soleil show outside of the United States.

As the show begins, immerse yourself in the adventures of a teenage girl and her alchemist grandfather. After finding a mysterious gem in the mangrove forest, the young girl must complete a series of challenges set out by her grandfather. After the show has concluded, enjoy transportation back to Cancun. 

Choose from the different seating packages in the Itinerary below. If you opt for dinner, please note that dinner begins an hour before the performance time. Select View Additional Info to see the seating chart.
Stop At:  
Teatro Vidanta "Cirque du Soleil JOYÀ"
JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. If you selected seating with dinner, please note the dinner starts an hour before the show Ticket Options: High Stool: A comfortable bar stool in the 2 last rows of the theater. Beverage and food are not included. Show Only: Seats are located off to the side of the stage. Beverages and food are not included. Champagne: Central premium seats, gourmet appetizers and a half-bottle of Mercier Champagne per person. Dinner and Champagne: Seats close to the stage and a 3-course gourmet dinner plus a half-bottle of Mercier Champagne per person. VIP Dinner Champagne: The best seats in the house and a 3-course gourmet dinner plus unlimited Mercier champagne during dinner.
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Minimum age is 3 years
  • Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
  • ID will be requested for alcohol consumption
  • Note: The champagne included for specific options can be replaced with red wine, white wine, juice or soda
  • Wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Most travellers can participate
  • This tour/activity will have a maximum of 8 travellers
  • OPERATED BY Cirque Du Soleil Joya
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    What is the policy on face masks and attendee health during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on face masks and attendee health are:

    • Face masks required for travellers in public areas
    • Face masks required for guides in public areas
    • Temperature checks for travellers upon arrival
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
    What is the policy on sanitisation during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on sanitisation are:

    • Hand sanitiser available to travellers and staff
    • Regularly sanitised high-traffic areas
    • Gear/equipment sanitised between use
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
    What is the social distancing policy during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on social distancing are:

    • Social distancing enforced throughout experience
    • Contactless payments for gratuities and add-ons
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
    What measures are being taken to ensure staff health & safety during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on staff health & safety are:

    • Guides required to regularly wash hands
    • Regular temperature checks for staff
    • Paid stay-at-home policy for staff with symptoms
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.

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    Traveller Tips

    • "Great seats - Easy purchasing - Highly recommend going through Viator in the future for shows and tours" See review
    • "Plan to arrive 45 min prior to the show so you have some extra time worked in." See review
    • "a walk up to the main event is steep but they offer wheel chairs." See review


    263 reviews

    Reviews by Viator travellers

    Showing 1-10 of 263 reviews
    Wonderful experience!!
    , Dec. 2021
    Our driver took us to the wrong place due to a miscommunication from the resort, however even though we arrived late, everyone was incredibly polite and professional. There was no issue at all, we were showed to the theater and seated. The show was very nice, I didn’t really follow the story line however it was still very entertaining and beautiful. Highly recommend!!
    Dinner included lots of...
    , Dec. 2021
    Dinner included lots of tasty festive foods, be sure to try them all! The show never stopped impressing us and keeping us on the edge of our seats. Our waiter, Francisco, did an amazing job and even explained the message behind the performance
    Beauty, whimsy, athleticism, entertainment
    , Nov. 2021
    Absolutely beautiful theater and thrilling performances! If you love feats of athletic strength and whimsical beauty, you will adore this show! Also here's a tip: You WILL be jealous if you skip out on the dinner or champagne. The show is enough to entertain for the night, however, so don't worry about it too much.
    Incredible date night In Cancun
    , Nov. 2021
    Wow wow wow me and my wife had an incredible time. Get the food package. You will not be disappointed. Will definitely be back
    Amazing entertaining show
    , Nov. 2021
    Everything from the guest experience entrance , show and after show experience was great!!! We had a combination of ages 71 years through 4 years and everyone has excited! We didn’t eat there but had few drinks and they were good. Must see well worth the price.
    Worth seeing for sure!
    , Nov. 2021
    The show and dinner with champagne were fantastic! Would highly recommend. Transportation from Cancun was not ad expected but they got us there.
    Worth The VIP ticket!
    , Nov. 2021
    The food presentation was a work of art! The little gymnast in the Coral costume was the hit of the show! She's very talented & lovely!
    , Nov. 2021
    The food was fantastic - at Cirque du Soleil, you should always expect the unexpected!! Even the meal plate covers were unique!! The show was superb - such amazing talent! Truly mesmerizing!!
    Unforgettable evening!
    , Nov. 2021
    A must see! Joya is stunning and performed with such grace and passion. From the moment we arrived on site, we were greeted and made to feel welcome. Don’t miss this experience in Riviera Maya!
    Absolute perfection!!!
    , Oct. 2021
    This production is PERFECT from start to finish! This is the 4th time I have been to this show and it’s just never disappoints. From the moment you walk on to the property, you are immersed in the production. Although having the dinner is quite pricey, it is worth EVERY PENNY! You are paying for this incredible culinary experience! The show itself is so creative and captivating. With little shows taking place all around you. I cannot recommend this experience enough! Please go! 🥰

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