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Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks required for travellers in public areas
Face masks required for guides in public areas
Face masks provided for travellers
Hand sanitiser available to travellers and staff
Social distancing enforced throughout experience
Regularly sanitised high-traffic areas
Gear/equipment sanitised between use
Transportation vehicles regularly sanitised
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travellers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
12 hours (approx.)
Hotel pickup offered
Offered in: English
Saved to wishlist!
Life jacket in the cenote