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Playa del Carmen Jungle Tour: Tulum, Cenote Snorkeling, Ziplining and Lunch

star-4.5211 reviews
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Playa del Carmen, Mexico
Playa del Carmen Jungle Tour: Tulum, Cenote Snorkeling, Ziplining and Lunch

From USD128.99

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Number of travellers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon6 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

Depart Playa del Carmen for a day of cultural experience and adrenaline-inducing activities. Begin with a visit to Tulum, an ancient Maya coastal city that's home to archaeological remains and sandy beaches. Then visit a modern-day Maya community before entering the jungle to explore two vast underground river systems. Snorkel their cavern waters. Wind down with a buffet lunch of delicious Maya cuisine.
  • Visit the archaeological site of Tulum, an ancient walled city overlooking the Caribbean Sea
  • Snorkel one of the world’s longest underground cave systems
  • Stop in Rancho San Felipe, a Maya community, and experience a purification ceremony
  • Traditional buffet lunch and round-trip hotel transport from Playa del Carmen and most Riviera Maya hotels included
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Professional guide
Lunch
Beverages
Use of all necessary equipment
Use of towels and showers
Hotel pickup and drop-off
Gratuities
Alcoholic beverages
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Playa del Carmen , Playa del Carmen, Playa del Carmen, Yucatan Peninsula

The tour starts with pick up in most of the hotels in Playa del Carmen, We have meeting points for hotels which are not listed to do pick up. Please contact the support team to verify the closest meeting points from your hotel.

Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.

7:30 AM
This activity will end right where it started.Passengers that are staying in Cozumel Hotels the meeting point is at "Señor Frogs". People staying in down town in Playa del Carmen pickup will be at "Coco Bongo". Playacar Hotels not listed pickup is at "Plaza Playacar". Tulum Hotels not listed pickup will be at "Super Aki".
  • Confirmation will be received at time of booking
  • Not recommended for travellers with back problems
  • Not recommended for pregnant travellers
  • Minimum age is 6 years
  • It is recommended that you wear comfortable clothes and shoes and bring a swimsuit and sunscreen
  • Maximum weight allowed 120 kg ( 264 lbs), maximum waist line is 42 inches
  • Not wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Travellers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 17 travellers
  • OPERATED BY Cancun Vacation Experts
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Playa del Carmen Jungle Tour: Tulum, Cenote Snorkeling, Ziplining and Lunch?
A:The policies on face masks and attendee health are:

  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travellers upon arrival
See all safety measures taken by Playa del Carmen Jungle Tour: Tulum, Cenote Snorkeling, Ziplining and Lunch.
Q:
What is the policy on sanitisation during Playa del Carmen Jungle Tour: Tulum, Cenote Snorkeling, Ziplining and Lunch?
A:The policies on sanitisation are:

  • Hand sanitiser available to travellers and staff
  • Regularly sanitised high-traffic areas
  • Gear/equipment sanitised between use
  • Transportation vehicles regularly sanitised
See all safety measures taken by Playa del Carmen Jungle Tour: Tulum, Cenote Snorkeling, Ziplining and Lunch.
Q:
What is the social distancing policy during Playa del Carmen Jungle Tour: Tulum, Cenote Snorkeling, Ziplining and Lunch?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Playa del Carmen Jungle Tour: Tulum, Cenote Snorkeling, Ziplining and Lunch.
Q:
What measures are being taken to ensure staff health & safety during Playa del Carmen Jungle Tour: Tulum, Cenote Snorkeling, Ziplining and Lunch?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Playa del Carmen Jungle Tour: Tulum, Cenote Snorkeling, Ziplining and Lunch.

Traveller Photos

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Traveller Tips


  • "It is a full, long day, so if you're not into those excursions, it's probably not up your alley." See review
  • "Some parts of the walk there is very little shade so be prepared." See review

Reviews

4.5
star-4.5
211 reviews

Reviews by Viator travellers

Showing 1-10 of 211 reviews
star-5
This was a fun Tour! The...
Charles_C
, Mar. 2022
This was a fun Tour! The activities were great! Lunch was amazing and our Tour guides were fun, knowledgeable, and caring. My wife couldn't do everything because of a health condition but they took good care of her and made sure she got to everywhere she needed to. There was an incident on our tour--a plate glass door shattered Due to a freak gust of wind-glass covered my wife. However, they took great care of her and us. Making sure we were safe and got returned to our hotel when we couldn't complete the adventure. I would go back and do it again next time I'm here. Thank you for taking good care of us!!
1 traveller found this review helpful
star-4
Good day out, expensive photos
Jason_T
, Mar. 2022
Transfer was well organised. Tulum is alot better than many people say; we had a good guide and it's still pretty impressive. Zip lines and cenote all fun, you can sit out cenote if you're adverse to water.. my wife did and still had a good time. In short from playa del carmen a good day out with reasonable pickup and drop off times. Lunch could improve a little, but photo cost at zip lines is main reason for no more stars... it's the same as the cost of a single person 🤕
icon Response from Host , Mar. 2022
Dear Jason, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Again, thank you for taking the time to review our business!
star-5
Great excursion day!
Denise_H
, Jan. 2022
It’s a long day but you get a lot of great experiences. I would recommend wearing bike shorts you don’t care about getting wet and bringing another option to change into after. The harness for zip lines rubs against your thighs. Running shoes or water shoes are best. You’ll take them off when you do the water activities. You don’t really need a towels if it’s a nice day you’ll dry off between zip lines and water things. Overall guides were very knowledgeable and friendly! Very fun day
icon Response from Host , Jan. 2022
Dear Denise: We are so grateful for your kind words. Thanks for sharing your review with us and the community
star-5
Perfect!!
Mike_K
, Jan. 2022
Everything went as planned or better! It was a perfect day. Ziplining into a cave cenote was amazing! Food was excellent! Overall it couldn't be better
icon Response from Host , Jan. 2022
Hello Mike: This review made our day!!!!
star-5
Cancun 2021
Christina_C
, Dec. 2021
We had a fantastic day! The carburetor snorkeling and zip line was amazing. Lunch was great. Our only feedback is leave more time for tequila tasting.
1 traveller found this review helpful
star-5
Adventure
Eliane_V
, Oct. 2021
The tour was very exciting and adventurous. You can slide on different zip lines and dive in two beautiful caves. At the end of the trip you visit the ruins of Tulum. The guide tells the story well and is very knowledgeable. An important hint; bring mosquito spray!!! Important info for the ladies: Bring two pairs of shorts or similar. We made the mistake of not bringing any clothes for swimming and had to do the zip lines in a bikini. Since this is rather uncomfortable I advise you to bring clothes that can get wet for the zip line part and additional clothes for afterwards at the Tulum beach
icon Response from Host , Nov. 2021
Thank you for letting us know how was your experience and for the tips, this definately will help others. It is good to hear you had a good time.
1 traveller found this review helpful
star-4
Wunderbar!
Christine_M
, Aug. 2021
Alan was very attentive and made the day fun. But, don't drink the water! Within 24 hours 4 out of 9 of us were confined to our rooms. Then another 3 dropped the next day.
icon Response from Host , Aug. 2021
Reviews are really important to us. We’d love to hear about your experience.
star-5
Amazing (big group) experience
Nixett_G
, Jul. 2021
Absolutely recommend! Our guides, Alan was sooooo funnn, funny, and very informative all while maintaining his professionalism. Ismael was our guide in tulum and he was very knowledgeable. Let’s not forget our driver, Nikolas! He was fun, letting us play our music via Bluetooth. He was so fun and nice! Oval 10/10 Experience.
icon Response from Host , Aug. 2021
Awesome! it's great to read you enjoyed every part of this well planned tour and thank you for sending your kind comments reccommending this amazing experience.
1 traveller found this review helpful
star-1
Not what is advertised!!
JoAnn_S
, Jun. 2021
Guide was great, the tour is not at all what is advertised. No ATV's, nobody knew why! Food just ok, I wouldn't recommend it.
1 traveller found this review helpful
star-5
Worth it!
Ayita
, Jun. 2021
I loved ziplinig above the tropical trees The guides were very good Small group was perfect Great food Hotel pick up Good transportation Over all an amazing experience
icon Response from Host , Aug. 2021
Thank you for your kind words, we are working to keep up with the excelent service our customers deserve. We hope to have you back soon.
1 traveller found this review helpful
star-3
Just ok
Jeff_L
, Jun. 2021
Swimming in Cenote was fun but only one for about 20-30 mins. Two zip lines. Could have had more. Drawn out and lines were a thing with 20 in our group was too much. Hurry up and wait!
icon Response from Host , Jun. 2021
Hello, Is a shame that your experience wasn´t what you expect. For us your opinion is very important in order to be able to avoid these situations in the future. Please help us achieve it by giving us your booking reservation number and last name to follow up corretly your complain. thank you for your atention and time. We look forward to your response.
star-2
Bad
Cheryl_D
, Jun. 2021
It rained the whole time and no refunds and the timing and schedule was all out of order and wrong! Ugh
icon Response from Host , Jun. 2021
I am so sorry to hear that your experience with us has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you. Please help us achieve it by giving us your booking reservation number and last name to follow up corretly your complain. We look forward to your response.
star-5
FAVORITE EXCURSION BY FAR!
Amber_M
, May 2021
Really fun experience, HIGHLY recommend! The guides were awesome, the food was incredible and the activities were a blast! My only complaint is after ziplining in the cenotes and snorkeling for a few hours, we were super exhausted so going on a full tour of Tulum was really cool but we had no energy by that point and had been in the sun all day. It might’ve been better to do Tulum first because there’s not a lot of shade/opportunities to hydrate so walking around in the hottest time of day gave some of us heat exhaustion. The tour guide did a great job though, not his fault at all. Maybe just change around the activities.
star-5
Unexpected adventure!
Rebecca_C
, May 2021
Great guide! Excellent half day adventure with variety of experiences with cultural education included. Snorkeling in the cenote was unique and awe inspiring. This was a tour that we did not select, it was offered when our original was canceled. Would definitely recommend!
star-1
Very dissatisfied and disappointed
RexAnn_s
, May 2021
We were never picked up and received a text to meet at 8:00 and then no one came to Hardrock lobby. We credit back my card as we called all morning and now can’t fit it in
star-5
5 Stars ⭐️
Patrick_B
, May 2021
Great experience! Our guide Miguel was the best! Highly recommend this tour to anyone looking for a good time in Tulum!
star-4
Fun times!
Lisa_G
, May 2021
This was a fun excursion. Alan was our guide for the adventure part of tour and did a great job. And Rafael was our driver and guide for the ruins in Tulum. He was very funny and very knowledgeable about the Mayan culture. Would recommend this tour for sure!
star-5
BEST TOUR
Jullyana_C
, Apr. 2021
Erich is amazing !! Very knowledgeable and fun. The cenote we went to was the largest in tulum and the zip lining into a cenote was the best experience
icon Response from Host , Apr. 2021
We appreciate your comments, we hope to serv you again in a near future, thank you for sharing your experience,
star-5
Amazing
Maria_S
, Apr. 2021
This is definitely a tour I would recommend to anyone that likes to have fun and likes to do more than just relax by the beach!! The tour guides were amazing, I learned so much about the Maya culture and the activities in Jungle were amazing. They picked us from our hotel which is major plus and everything was on time. The food was really good, one of the best enchiladas I had in my life lol. I’m definitely going back!
1 traveller found this review helpful
star-5
Adventure day
Michelle_G
, Apr. 2021
Both tour guides, Pedro and Hugo were knowledgeable, engaging, funny and we had a great adventure!!!

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