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Cancun Private Round trip Airport Transfer

star-4246 reviews
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Cancún, Mexico
Cancun Private Round trip Airport Transfer
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Cancun Private Round trip Airport Transfer
Private Transfer
cold water included
official tripadvisor transportation in cancun
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Likely to Sell OutLikely to Sell Out

From USD42.00

Price varies by group size

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Number of travellers
1 traveller2 travellers3 travellers4 travellers5 travellers6 travellers7 travellers8 travellers9 travellers10 travellers
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon1 to 3 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

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Overview

Arrange your private round-trip airport transfer in advance and skip the hassle of booking a service in Cancun. This convenient form of transport takes you from Cancun International Airport (CUN) to your hotel or private residence, and then back again at the conclusion of your trip. It means you spend more time enjoying your trip and less time puzzling out the logistics.
  • Book a private round-trip airport transfer in Cancun
  • Enjoy your vacation hassle-free, knowing your airport transportation is taken care of
  • Ride in a comfortable, air-conditioned vehicle with a professional driver
  • Meet your transportation representative at outside customs to be shown to your waiting vehicle
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From USD42.00

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Roundtrip private transfers
Local taxes
Gratuities
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Cancun International Airport , Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico
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This activity will end right where it started.Do not worry if your flight is delayed, our staff will be monitoring your flight and waiting for you. Remember that you must leave through the prepaid transportation gate.
  • Confirmation will be received at time of booking
  • Minimum of two passengers per booking required
  • Price is per person, based on a minimum of 2 adults per car/vehicle
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Infant seats available
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travellers can participate
  • Our greeters will be waiting for you holding a banner with your name.
  • Locate your transfer zone according with your accommotation address.
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY Cancun Vacation Experts
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cancun Private Round trip Airport Transfer?
A:The policies on face masks and attendee health are:

  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travellers upon arrival
See all safety measures taken by Cancun Private Round trip Airport Transfer.
Q:
What is the policy on sanitisation during Cancun Private Round trip Airport Transfer?
A:The policies on sanitisation are:

  • Hand sanitiser available to travellers and staff
  • Regularly sanitised high-traffic areas
  • Gear/equipment sanitised between use
  • Transportation vehicles regularly sanitised
See all safety measures taken by Cancun Private Round trip Airport Transfer.
Q:
What is the social distancing policy during Cancun Private Round trip Airport Transfer?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Cancun Private Round trip Airport Transfer.
Q:
What measures are being taken to ensure staff health & safety during Cancun Private Round trip Airport Transfer?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cancun Private Round trip Airport Transfer.

Traveller Photos

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Traveller Tips

  • "On time and easy to find with their bright green shirts in the sea of drivers." See review

Reviews

4.0
star-4
246 reviews
5 stars
160
4 stars
27
3 stars
24
2 stars
8
1 star
27

Reviews by Viator travellers

We perform checks on reviews

Showing 1-10 of 246 reviews
star-5
Would recommend for groups
Yesenia_M
, Jun. 2022
It was easy to find my transport getting out of the airport. It was also easy to book the transport from the US even when I was staying at an airbnb. Overall great service for my family of 8 adults and 2 children.
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star-1
They never showed up
Lila_A
, May 2022
They never showed up. I had to pay $60 for a cab. I will never recommend this company. I am a travel agent who travels travels to be able to recommend various companies for my business. I will not recommend viator and I request a full refund
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icon Response from Host , Jun. 2022
Thank you very much for the feedback we are currently working on all the details in order to improve the services, and we really apologize for the inconvenience.
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star-4
Pickup great, return not so great
Marty_J
, May 2022
Pickup from the airport was great. Very easy to find our driver in a bright green shirt. He also had cold beverages/cervesas in the van to greet us with which was awesome. The pickup back however, was not the same experience. The travel company Cancun Vacation Experts outsourced our ride to a local taxi company. Thus, the experience wasn't the same going back to the airport. Instead the driver wasn't that personal/friendly and the van wasn't nearly as nice.
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star-5
Perfect round trip transfer
Rashaka83
, May 2022
The service was fantastic. The drivers were great and on time. I highly recommend them if you are traveling to Cancun.
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star-5
Amazing
Kelly_M
, May 2022
On time and very clean. The driver was very kind to us too. Very smooth ride and helped us with the bags. DEFF recommended
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star-5
Well worth it
Scott_O
, Apr. 2022
Great service. Our luggage was late and received a call from transportation asking if everything was ok as they waited outside for us. Once we collectively our luggage and proceeded outside sign with our name was being held up. We checked in and within about ten minutes we were on our way to the hotel. Pick up was in time and very friendly and efficient. Would definitely use this service again. Was great to avoid a bus load of others and making multiple stops at the other resorts dropping and picking people up.
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icon Response from Host , Apr. 2022
Thank you so much for your kind words, Scott. We really appreciate you taking the time out to share your experience with us — and we agree, Jordan is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to seeyou again in the future!
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star-5
Will hire again next time we're here
Janine_V
, Mar. 2022
Excellent communication, easy to find them when we were leaving the airport. Very friendly staff, who had cold beverages waiting for us. After a long day of travel, they were excellent to work with Highly recommend!
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icon Response from Host , Mar. 2022
Dear Janine, Thank you for those great words, we will be happy to have you again, feell free to contact us any time.
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star-5
Amazing!!
Whitney_P
, Mar. 2022
Jésus was phenomenal. He was aware that the other flight was delayed and there to meet me when my flight land. Very accommodating and understanding of my needs (restroom, changing cloths, etc.) while we waited for the delayed flight arrive. We are grateful that Viator was able to accommodate our request. Chris was also wonderful driving us to the resort. Wonderful experience.
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star-1
HORRIBLE! Don't do it!
AshleyHollins
, Mar. 2022
This was the worst experience ever! Do not use this company to book your transportation. When we made it to the airport no one could tell us what company would be providing our transportation, despite the email stating the company name. We ended up using a different company.
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star-5
No problems transporting scooter
Elizabeth_H
, Feb. 2022
I was very pleased with transporting the personal scooter. We were met by Jesus as we exited the terminal, who took us to the van, which was immaculate— AC was great and we got nice cold water! David our driver was very personable, knew exactly where our hotel was. And gave us great information about tours. Our pick-up driver was also great— on-time and, at the airport, got us a porter who knew exactly where to take us to check in with the scooter. It was a great travel experience, and I plan to use your company for our next trip.
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icon Response from Host , Feb. 2022
Thanks for the awesome review, Elizabeth! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
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star-5
Mario is the best driver
mandriotis
, Dec. 2021
Mario was excellente!!! Great driver and very friendly. Truly a pleasure and we hope he can pick us up and bring us back to the airport next week. Feliz Anos Nuevo!!!!
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icon Response from Host , Jan. 2022
Thank you, I'm sure Mario will be happy to take you back
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star-5
Excellent customer service
Stephanie_G
, Dec. 2021
Our plane arrived early but was delayed on the runway then again in baggage claim. The transfer staff called to check our location three times and to reassure us our transportation was patiently waiting for us outside the terminal. Service was excellent.
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icon Response from Host , Jan. 2022
We can't thank you enough for your kind words. Your review means a lot to us and makes us see that we are on the right track
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star-5
Will use service again!
Nathan_R
, Dec. 2021
Accidentally left a couple items in the van. Customer service worked and communicated very well to help me retrieve my things and delivered them to my hotel. Driver was great as well
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icon Response from Host , Dec. 2021
Hi Nathan, It is a pleasure to have fulfilled your expectations, your comment helps us to be better in terms of service, thank you very much for taking the time to write us, we hope that we will have the pleasure of assisting you again.
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star-5
Airport transport
Kathryn_F
, Dec. 2021
Very attentive and they were right where they said they would meet us for transportation to our resort. Reasonable price and friendly.
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icon Response from Host , Dec. 2021
Thank you very much for your comments, it is a pleasure to have assisted you and to have met your expectations. we are glad for your excellent review, our airport employees will be very happy to read such good comments.
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star-3
The Switch
Palma_N
, Dec. 2021
It took me over an hour to locate our transportation service. Various other companies were outside the airport holding up signs, but I was unable to locate our company. I had to contact the Viator, only to be told that I needed to look for another company name. I guess Viator must use other companies when needed to fulfill customer needs. It just would have been nice to know ahead of time. In the end, the driver that drove us to our resort was very nice and professional. My low score for this review had nothing to do with the driver of our vehicle, as he did a great job.
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icon Response from Host , Dec. 2021
Hello Palma, We appreciate the time you took to write us, your comments will help us improve the service for the future, we apologize if your arrival was not what you expected it must be frustrating after a long flight not finding your transportation, we understand that it wasn´t what maybe you expected but our commitment to the client is what helps us improve every day. Thank you.
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star-5
The driver I wish I knew...
Ellen_L
, Dec. 2021
The driver I wish I knew his name was so friendly and nice recommend restaurants and activities. Would def recommend
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icon Response from Host , Dec. 2021
Hello Ellen. We are glad to heard you that the service was great for you, we are pretty sure that Mario our coworker was the one who recomended the places, he will be happy to read your review. Thank you very much, best regards.
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star-5
Awesome Service!
Ashley_P
, Nov. 2021
My driver was awesome! He was there on time to pick me up and drop me back off at the airport. I would definitely use this service again for a future trip.
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icon Response from Host , Dec. 2021
Hello Ashley: Thank you very much, your comments fill us with satisfaction, it will be a pleasure to see you again, it is an honor to help you enjoy your vacations.
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star-5
Great company
Garry_B
, Nov. 2021
Pick up and drop off at the airport was trouble free great drivers and very friendly vans clean and tidy
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star-5
Right outside terminal...
Bobby_E
, Nov. 2021
Right outside terminal and ready to go. Driver was nice and supplied valuable information for our stay
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star-5
Soul comforting
Nkosi_D
, Nov. 2021
I have experience the wonderful works of the lord with my eyes and this memory will always be with me .
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