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Snorkeling Adventure in Puerto Morelos Includes snack, Water and Round Trip.

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Cancun, Mexico
Snorkeling Adventure in Puerto Morelos Includes snack, Water and Round Trip.

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon3 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

Operators have paid Viator more to have their experiences featured here

Overview

Snorkel two different spots on Puerto Morelos' vibrant reef—a towering reef wall and an area known for gigantic barrel corals—from a brand new boat on this snorkeling adventure, with all gear included. Afterwards, dine on tacos at a private beach club and take a walking tour through the heart of downtown, with handicraft demonstrations and a tequila tasting too. Your package includes transfers but excludes dock tax.
  • Snorkel two separate spots in the National Reef Park of Puerto Morelos
  • Enjoy a Mexican lunch in a private beach club with bottled water
  • Taste tequila in this charming fishing village (adults only)
  • Take it easy with door-to-door round-trip hotel transfers
Saved to wishlist!
Snacks
Bottled water
Use of Snorkelling equipment
Air-conditioned vehicle
Admission to National Reef Park
Lifejacket
Gratuities
Federal Tax Port (10usd per person)

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Welcome to the best Cancun experience, one of the most requested activities by families and groups of friends or those who want to find an underwater world full of nature and life in Puerto Morelos. If your hotel is not in the previous list, please let us know in which hotel are you so a representative of our company can contact you to indicate the correct place and time of your pick up. We ask you to indicate the hotel where you are in the special requirements box and also with your email. This service has two different schedules, the first between 7:30 am to 8:30 am and the second between 11:30 am to 12:30 pm. The schedules vary according to the hotel, our representative will indicate the exact schedule via mail or via text message.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Most travellers can participate
  • This tour/activity will have a maximum of 20 travellers
  • OPERATED BY Top Travel Connection Tour Operator
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Snorkeling Adventure in Puerto Morelos Includes snack, Water and Round Trip.?
A:The policies on face masks and attendee health are:

  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travellers upon arrival
See all safety measures taken by Snorkeling Adventure in Puerto Morelos Includes snack, Water and Round Trip..
Q:
What is the policy on sanitisation during Snorkeling Adventure in Puerto Morelos Includes snack, Water and Round Trip.?
A:The policies on sanitisation are:

  • Hand sanitiser available to travellers and staff
  • Regularly sanitised high-traffic areas
  • Gear/equipment sanitised between use
  • Transportation vehicles regularly sanitised
See all safety measures taken by Snorkeling Adventure in Puerto Morelos Includes snack, Water and Round Trip..
Q:
What is the social distancing policy during Snorkeling Adventure in Puerto Morelos Includes snack, Water and Round Trip.?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Snorkeling Adventure in Puerto Morelos Includes snack, Water and Round Trip..
Q:
What measures are being taken to ensure staff health & safety during Snorkeling Adventure in Puerto Morelos Includes snack, Water and Round Trip.?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Snorkeling Adventure in Puerto Morelos Includes snack, Water and Round Trip..

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Reviews

4.0
star-4
27 reviews

Reviews by Viator travellers

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Showing 1-10 of 27 reviews
star-2
Poor value for money
Jason_G
, Jul. 2022
We were promised that we would visit two snorkeling sites but only visited one. Waited two hours for bus home.
icon Response from Host , Aug. 2022
Hello Jason, thank you for your comment. On this tour you visited the second largest coral reef in the world that is between Isla Mujeres and the country of Belize, and the snorkeling sites are bigger than other, for that reason you spend more time swimming through only one point in order to have more time discover the under water biodiversity. At the end of the tour you had some free time in the town of Puerto Morelos that is described in our product. Thank you for your understand, have a nice day! We hope to see you soon!
1 traveller found this review helpful
star-5
I was super scared and...
Matthew_W
, Jul. 2022
I was super scared and was having a hard time adjusting but they were right there to help me. Offered to swim next to me and make sure I was able to enjoy the experience. The tequila tasting and information we received about how it’s made was such a great experience. The food was ok wishing it was spicier, but I loved loved loved the experience. I also took home some liquor cause why not…right
icon Response from Host , Jul. 2022
Hello Matthew! Thank you so much for your 5-star review! We appreciate your support. We are so glad you had an amazing time with us, we are committed to give you the best experience in the caribbean sea. Hope to see you again next time you are visiting the Mexican Caribbean!
star-3
Snorkeling was nice, organisation mediocre
Chantal_K
, May 2022
As a first time snorkeling experience the snorkeling was really nice. Mike the guide his enthusiasm was great! Downsides were: - The “snack” were 3 very plain tasting tacos, below par - The organisation was a bit chaotic: — we had to wait half an hour between pickup and the snorkel briefing — we only went snorkeling at one place instead of the advertised 2 — there wasn’t one single tour guide for the whole trip which made it feel disorganised.
icon Response from Host , May 2022
Hi Chantal, thank you very much for your comment, your feedback helps us to improve the quality of our services. We have given the report about the snack to our chef to pay attention to the final dish. The snorkel is done at a point of the largest Mesoamerican reef, this has an extension that begins in the Riviera Maya and ends in the country of Belize, it swims along one of these parts of the barrier reef giving more opportunity to visualize the marine fauna instead of being transported between each of the points. And thank you very much for giving us your point of view about the guides and the organization, it will certainly help us a lot to improve our service. Have a nice day, best regards.
star-2
wrong description
Alexander_S
, Mar. 2022
It starts whit a late pickup (30 minutes). After 1 hour we’re arrived in Puerto Morelos where we had to wate arround 45 minutes. The snorkeltrip was awesome, but it was just one side. In the description are two. After around one hour we’re back at the marina. The lunch was delicious (three tacos). After the lunch we we had two hours free time to do what ever we want. During this time, they could have done the offered second snorkeling site and the tequila tasting. But they don't! It takes two hours to bring us back to Cancun. Please adapt the wrong description!
icon Response from Host , Apr. 2022
Hello Alexander! We are glad with your comments and the review that you give us. It help us to improve our services. The Mesoamerican reef is the second largest reef in the world and it is located along the coast of Quintana Roo and the country of Belize. Two parts of this huge barrier reef are visited on this tour but they are so close to each other that you swim through them. Thank you again for your review we hope to see you soon.
star-2
Overpriced for what it offers
Sidhartha_B
, Feb. 2022
Very overpriced and under delivered experience. Its a small shop at the corner of Puerto Morales that probably contracts with a boat owner and a restaurant to deliver the service. While the folks were nice the roughly 45 min in the water and a few tacos couldn't justify the USD380 cost for 5 people. Due to covid concerns I had shied away from the other catamaran experiences that provide a fun sailing experience, a buffet and a 7 hour trip but I did regret that later owing that the price was practically the same for this.
1 traveller found this review helpful
star-5
Highly recommended for all ages
Muna_H
, Dec. 2021
It was a wonderful experience. We enjoyed every minute of the activity. Our tour guide at sea was just excellent, and she made our snorkeling experience even more fun and exciting. I highly recommend it to anyone interested in doing this for the first time or more. It's for all ages, and we had a family of eight from the age range 11-48 years, and we all thoroughly enjoyed it. The lunch was worth it too, and we bought the pictures from them, and they turned out great as well.
icon Response from Host , Dec. 2021
Hello Muna! Thank you so much for your preference and trust. We are glad that our activity has been to your liking. We hope we can see you back soon!
star-4
You can see schoold of...
khaled_O
, Dec. 2021
You can see schoold of colored fish a yard away from you not to mention the different shapes of coral reef
icon Response from Host , Dec. 2021
Hello Khaled! The reefs are always a good experience, we are glad to hear you enjoyed it and that you enjoyed your tour. We hope to see you again in the Mexican Caribbean!
star-5
Great trip with a focus on snorkelling
Natasha_H
, Nov. 2021
Great trip with a focus on snorkelling. Guides were helpful and safety of people and reef was their priority.
icon Response from Host , Dec. 2021
Hello Natasha! We are glad to hear that the tour was to your liking and that you enjoyed the wonders of the reefs. Thank you very much for your preference and trust. We hope to see you soon in the Mexican Caribbean!
star-5
Nice experience. They...
Rajsree_V
, Nov. 2021
Nice experience. They took care of my 6 year old while he was snorkeling so that we could have fun without getting stressed out about him
icon Response from Host , Dec. 2021
Hello Rajsree! We are very happy to hear that your family enjoyed the tour and that you were able to create great memories. Thank you for your trust and preference. We look forward to your visit soon!
star-5
Great Experience but NOT a 3 Hour Excursion
Leroy_P
, Sep. 2021
Great experience! Puerto Morelos is a lovely small fishing village and the snorkeling was really good. Beautiful day for us with calm waters, and the staff was all great. Lunch (local fresh caught fish tacos) were delicious. The only thing to be aware of is that this is NOT a 3 hour excursion as advertised. We arrived via shuttle an hour before our tour started, and were finished an hour before the shuttle was scheduled to pick us up. I understand wanting to give visitors shopping time in the shops, and I didn’t mind it, just would have appreciated knowing that was the deal ahead of time as we had made dinner plans for the evening. Our shuttle picked us up promptly at noon and we didn’t get back to our resort until 6 (and that was bc we got a taxi so we didn’t have to wait another 40 minutes for their shuttle).
icon Response from Host , Oct. 2021
Thank very much for your comment. We're glad to know you had a good experience. Be assured that we'll take in account your suggestion, we strive so hard to improve each time more. We hope you come back soon!
star-5
Perfect
Christopher_W
, Sep. 2021
Excellent experience. Everyone went above and beyond to make this excursion wonderful. We also saw so many amazing fish and sea creatures. Perfect.
icon Response from Host , Sep. 2021
Thank you very much for your comments, without a doubt the marine nature is amazing and we are glad you enjoyed your tour with us, we are here to serve you. We hope you come back soon!
star-3
Fun snorkeling, great lunch, 4 hours of transportation.
Misty_I
, Aug. 2021
This would be a five star review if it wasn’t for the transportation provided. The snorkeling trip and lunch were fantastic. Our guides for the snorkeling trip were knowledgeable and did a great job of keeping our group together out in the water. I took my 13 year old son as his first ‘real’ snorkeling trip and he had a great time. The tacos at the little restaurant after snorkeling were delicious! Unfortunately, the transportation was an hour late picking us up (claimed it was due to construction traffic but this wasn’t the reason it was late getting to us. Construction was AFTER hour hotel). Due to multiple stops at many different hotels it took another 1/5 hours and a change of vans (just for my son and I) to get to the snorkeling shop. On the return it took a full two hours to get back to our hotel. All in all, I would have chose to find alternate transportation or a different excursion had I realized that the ‘Round Trip’ would eat up 4 hours of my day.
icon Response from Host , Jan. 2022
Hello Misty! Thank you so much for your preference and trust. Your comments help us to improve our service. We hope to see you again in the Mexican Caribbean!
2 travellers found this review helpful
star-5
Great snorkeling trip!
Juliet_H
, Apr. 2021
Great trip! Reno and Juan were great guides! We just did the snorkeling, which was great, and some others in our group were also doing other activities. Puerto Morelos is a cute little town, and the snorkeling spot is a very pretty reef. Lockers are provided for your belongings. The boat was nice and shaded, and the ride wasn’t long to our snorkeling spot. We received lots of instruction on how to swim carefully around the reef. I definitely saw other groups being less careful. It was very clear that this company is invested in preserving the environment! We got bottled water on the boat. We had delicious fish tacos on the beach at a cute local restaurant after snorkeling. Food is included in the trip, but drinks are extra. Reno recommend the passion fruit margarita at the restaurant, which was awesome! Would book with this company again!!!
icon Response from Host , Apr. 2022
Hi Juliet! Thank you for sharing with us your values comments! We are happy to know that you had a wonderful day with us. We are committed to give you always the best service to remember your visit on this amazing tour. We hope to see you soon in the Mexican Caribbean!
1 traveller found this review helpful
star-1
!!!!!!! Veranstalter betrügt !!!!!!!
Uwe_M
, Apr. 2022
Der Veranstalter hat uns kurzfristig die Tour wegen schlechten Wetter abgesagt. Für das Wetter kann natürlich keiner etwas, aber einfach unser bezahltes Geld zu behalten das ist die absolute frechheit. Der Veranstalter reagiert auf keine Kontaktaufnahme. Ich kann nur sagen Finger weg von diesem Veranstalter. Möge der Kahn beim nächsten Sturm sinken
icon Response from Host , Apr. 2022
Hello Mr. Uwe, thank you for reporting this situation. We have investigated and would like to explain in detail the situation. We were informed by the port authorities that we were unable to do the snorkeling activity due to weather conditions. We were notified of this type of information at the time of the excursion, our reservations department tried to contact you without success. Our driver arrived at the pickup point and tried to explain the situation to you offering an alternative tour consisting of a horseback ride and a private cenote in order not to miss the opportunity to discover the wonders of our country. We are sorry because our driver does not speak German and the communication did not help us to explain the situation. We have refunded the tour because the weather conditions are out of our control and yours as well. We are also sorry that you gave this rating to your comment without having the opportunity to live the experience that we offer in the tour, however, we hope that in your next visit you will give us the opportunity to provide you the service and try the real experience of visiting the coral reef that the Mexican Caribbean has. Have an excellent day and thank you very much.
1 traveller found this review helpful
star-3
Unterwasserwelt unglaublich schön, Tour naja
Olivia_B
, Nov. 2021
Das Schnorkeln selber, der Ort und die Sicht unter Wasser waren unglaublich schön und sehr lohenswert! Die Tour selber hat uns nicht so gefallen, es war mehr warten als schnorkeln. Wir waren 1h an einem Ort im Wasser (nicht an 2 wie im Beschrieb) und die ganze Tour hat 7h gedauert. Das Essen war fein aber eher ein Snack als ein Mittagessen und ohne Getränke inkl. Beim schnorkeln musste man immer dem Guide folgen und durfte nicht selber die Unterwasserwelt erkunden, das war bei so vielen Leuten etwas mühsam.
icon Response from Host , Jan. 2022
Hello, thank you so much for sharing your comments. We invite you to check out our other tours, where you can get a variety of activities to enjoy according to your interests and schedules throughout the Mexican Caribbean. We hope to see you soon again!
1 traveller found this review helpful

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