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Why Travellers Choose This Tour
Departure & Return
Port Allen Marina Center
- Confirmation will be received at time of booking
- Passenger Policy
- No expectant mothers.
- Not recommended for individuals who have or have had back problems, recent injuries or surgeries, or suffer from severe motion sickness (no refunds are given for sea sickness). Seasickness is best prevented with an over the counter remedy.
- This is an adventure. Ocean conditions can vary and may turn rough at times. It may not be suitable for some folks (all physically challenged individuals are subject to Captain’s discretion).
- If you do not have your prescribed medication with you, i.e. Inhalers, EpiPens, diabetic medication and/or any other medications taken daily, you must reschedule your tour for another day.
- All tour routes and destinations are subject to change without notice. Ocean conditions can and will sometimes turn rough. Snorkeling depends on ocean conditions.
- Cancelled tours by Holo Holo Charters are fully refundable or gladly rescheduled.
- “No shows” or any cancellations are subject to a 100% charge of the total fare including tax.
- Children must be at least 5 years old
- Non-swimmers are not allowed in the water.
- All tours are “Bare-Foot”. Passengers will remove their shoes prior to boarding. Only Orthopedic/Diabetic exceptions will be made at Captain’s direction.
- You should bring your own towels, sunscreen, a light jacket, and camera. We will provide everything else.
- Spray-on/aerosol sunscreen is a safety hazard and may not be used on board the vessel. We encourage using reef-friendly sunscreens.
- No smoking of any kind on board the vessel or on the dock.
- We do not land on shore.
- Do not park at the harbor or pier. Please use Holo Holo parking lot only or your car will be towed.
- We are not responsible for lost, damaged or stolen items.
- We reserve the right to refuse service.
- Drones/unmanned aircraft are not allowed on board the vessel.
- Our vessels are equipped with sensitive marine heads (toilets) that will clog if any foreign objects are flushed. If you flush something other than what your body produces and the toilet paper we provide, you may be responsible for the cost of repair.
- Alcohol will be served only after snorkeling. If passenger will be consuming alcoholic beverages an ID will be required on the vessel. No coolers allowed on board.
- Full-face snorkel masks are not allowed, guests are required to use traditional two-piece snorkel and mask sets that are provided by us or they may bring their own.
- In compliance with the Hawaii Safe Travels program, all guests must provide proof of a negative pre-travel COVID test or proper travel documentation to ensure the required 10-day quarantine requirements have been met.
- Face masks are required for all guests and Holo Holo employees under local and Federal law for indoor spaces. Guests are required to bring their own face covering (face mask, bandana, face gaiter, etc.) and wear while in our office during check-in.
- Guests are required to complete a digital health waiver as well as a COVID-19 health screening prior to proceeding on tour.
- As a company that puts sustainability at the forefront of goals, we request you bring your own reusable water bottle with you on tour.
- Not wheelchair accessible
- Service animals allowed
- Not recommended for travellers with back problems
- No heart problems or other serious medical conditions
- Travellers should have a moderate physical fitness level
- No expectant mothers are permitted to join the tour
- This tour/activity will have a maximum of 37 travellers
- OPERATED BY Holo Holo Charters, Inc.
- This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations.
- Hand sanitiser available to travellers and staff
- Regularly sanitised high-traffic areas
- Gear/equipment sanitised between use
- Transportation vehicles regularly sanitised
- Social distancing enforced throughout experience
- Guides required to regularly wash hands
- Regular temperature checks for staff