USS Arizona Memorial "Small Group"

Ben was a most gracious guide. We especially appreciate his lunch recommendation for 604 restaurant in between our Ford Island activities and the Arizona museum. 100% agree with 604’s claim to best Bloody Mary in town.

Great tour guide! Very friendly and knowledgeable. Unfortunately, the boat to the Arizona was closed, so they took us up to a beautiful lookout to make up for it.

Tour guide was great! Lots of fun educational. My family enjoyed trip very much. My family enjoyed it my family enjoyed it

Being in the military for 9 years, we never lost a crew member into people left the military. Seeing this in person and trying to understand what they were experiencing is incomprehensible. I have never agreed to or tried to understand people kneeling the anthem and seeing this memorial in person solidifies why I will never agree to anyone kneeling.

Ben our guide was great and showed us some places in Hawaii. The memorial was great as well. We enjoyed paying our respects.

This “tour” is a racket and is so disappointing and infuriating. The tickets to the USS Arizona are distributed by the park service for FREE on a first come, first serve basis. Services like Viator buy them all up, likely using a bot (they are released at a certain time each day, and despite my husband and I logging in at EXACTLY the right time, tickets were gone within 10 seconds on 2 separate tries). We booked this “tour” through Viator so we could ensure we could actually get a chance to visit the memorial on our visit to Oahu. Our 4 tickets (my husband, myself, and my 2 children) were 4 of 15 total tickets listed at the top of our passes. This means that Viator reserved these tickets in bulk (again, for free) and then sold them out at astronomical prices. The “tour” we purchased was a guy in a van picking us up at a hotel, driving us 20 minutes to the memorial (where parking is, again, free, anyway) leaving us there to do the boat ride over to the Arizona, then picking us up 2 hours later and driving us back to our pick-up spot. The driver did share some interesting facts with us along the way about downtown Honolulu and Waikiki, and drove us around some to interesting buildings in the area (so I don’t put this on the driver at all - he was great. My beef is with Viator). I’m grateful we got to see the memorial, but angry that it took this much money to do so, and that Viator contributes to the problem.

Amazing morning, Arliene was a great host for our adventure, Seeing where our military laid to rest was breathtaking

The biggest waste of money ever. With all respect to Arizona Memorial but the tour was HORRIBLE. I rented a car here in Oahu and wished I had just drove there and purchased my own tickets at the memorial, because paying for this tour was a waste of money. It was basically “just a ride” there that by the way picked us up 45 minutes late. The guide did not speak a word on the way there or the way back. Not a freaking word!!! My kids and me were excited to go in a tour and learn more information about the history of Oahu but it didn’t happen. He didn’t even pass by all the historical places the description mentions. This tour was the worst experience I had so far in Oahu.

Visiting USS Arizona has left a lasting impact on us. However, Our driver Ben was the highlight of our trip. He was very friendly and welcoming. Made us feel comfortable, was there on time for each way and gave us some really nice travel tips for our upcoming adventure to another island. He is a keeper!!! Thank you Ben for providing world class customer service.

Nothing was included in the price we paid . Tour company forgot to tell us no bags were allowed inside not even my sons diaper bag . The lady who called to confirm time with us was exceptionally rude and condescending. Paid a lot of money for nothing . All museums were an additional cost per person