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Private Round trip Transfer To and From Honolulu intl Airport

star-3.52 reviews
|
Honolulu, United States
Private Round trip Transfer To and From Honolulu intl Airport

From USD80.00

Price varies by group size

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Number of travellers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children0 Infants1 Infant2 Infants3 Infants
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon30 minutes to 1 hour  (approx.)
Hotel pickup offered
Mobile ticket

Overview

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60 minutes for airport pick up included, 15 for any other service
Air-conditioned vehicle
All Fees and Taxes
Private transportation
Additional waiting times

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Suppliers and travelers coordinate start times within the given time periods.
Roundtrip Waikiki
5/27/2021 - 6/5/2023
Monday - Sunday:12:00 AM - 11:30 PM
Roundtrip Kapolei
5/10/2021 - 6/5/2023
Monday - Sunday:12:00 AM - 11:30 PM
  • Waikiki , Waikiki, Honolulu, HI 96815, USA
  • Kapolei , Kapolei, HI, USA
  • * 6 hours prior to ride we provide the driver's contact information to our customers. * 2 hours before the ride we will send the specific meeting location to our customers. * Any changes or updates can be done at least 24 hours before the ride.
    • Confirmation will be received at time of booking
    • Infant seats available
    • Service animals allowed
    • Near public transportation
    • Stroller accessible
    • Not wheelchair accessible
    • Most travellers can participate
    • This is a private tour/activity. Only your group will participate
    • OPERATED BY Elife Las Vegas
    You can cancel up to 24 hours in advance of the experience for a full refund.
    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    Q:
    What is the policy on face masks and attendee health during Private Round trip Transfer To and From Honolulu intl Airport ?
    A:The policies on face masks and attendee health are:

    • Face masks required for travellers in public areas
    • Face masks required for guides in public areas
    • Face masks provided for travellers
    See all safety measures taken by Private Round trip Transfer To and From Honolulu intl Airport .
    Q:
    What is the policy on sanitisation during Private Round trip Transfer To and From Honolulu intl Airport ?
    A:The policies on sanitisation are:

    • Hand sanitiser available to travellers and staff
    • Transportation vehicles regularly sanitised
    See all safety measures taken by Private Round trip Transfer To and From Honolulu intl Airport .
    Q:
    What is the social distancing policy during Private Round trip Transfer To and From Honolulu intl Airport ?
    A:The policy on social distancing is:

    • Social distancing enforced throughout experience
    See all safety measures taken by Private Round trip Transfer To and From Honolulu intl Airport .

    Reviews

    3.5
    star-3.5
    2 reviews
    4 stars
    0
    3 stars
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    1 star
    0

    Reviews by Viator travellers

    Showing 1-2 of 2 reviews
    star-5
    Very good service
    Charles_J
    , Feb. 2022
    Driver was prompt and very accommodating . Patient when traveling with children . Willingness to please
    icon Response from Host , Feb. 2022
    We are glad to hear that thank you for sharing your own experience. thank you for choosing us, see you for future rides! Dalia
    star-2
    Consider other options
    kwilli31
    , Nov. 2021
    I booked this service confirmed the time. Unfortunately, The flight I was on arrived 45 minutes late. When we arrived had to go thru screening (Hawaii Airport) which to another 10 minutes, then we picked up our luggage, and went to look for the driver. All of which likely to another 10-15 to get thru the airport. I texted the number that I was given for the driver and he texted me that he had left the airport and I would have to contact customer service. I contacted Customer Service and the lady said that they can only wait 60 minutes after the confirmed time. Ok, but I have no control over the flight being delayed or the security protocols for Hawaii Covid screening. I do know that they should have a backup plan for something that is out of the customer control such as a flight delay Hawaii screening process. The Customer Service person stated that the driver doesn’t check for flight delays. After going back and forth, all I wanted to know was can you send someone to pick me and my family up, since we are now standing outside with no transportation. The answer…no we don’t have anymore drivers who can come and pick you up. And since you weren’t there at the confirmed time you don’t get a refund. I understand they have a policy, but when a airport transportation company doesn’t have a contingency plan for flight delays and tells me I have to find new transportation after I have paid $180 for RT transportation with them, I have an issue. I ended up getting a taxi and pay an additional $50. I travel ALOT and have NEVER had this happen. I usually don’t give reviews on service either unless it was awesome, however when you leave me, my 9 year old and my 70 year old mom at an airport with no options for new transportation other than to say figure it out, I need to say something. This is very poor customer service and not good business. They will not refund you if your delayed, so please consider that if you book this company anyway. PS- I concede that they did send someone to pick us up for our return, but my review is based on the first impression, which was being left to find my own transportation after paying for private transportation. I gave them 2 stars for actually picking us up for our return to the airport.
    icon Response from Host , Feb. 2022
    We are truly sorry for this incident we are improving our services, I know was a super late answer but we are recovering all these accounts please feel free to contact me directly at dalia@elifetransfer.com. best regards Dalia
    3 travellers found this review helpful

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