Riviera Maya Jungle Half-Day Tour: ATV, Ziplines, Cenote Swim, Rappel

Tha ATV ride was a lot harder and dirtier than anticipated. The cenote was interesting but please be aware the water is cold and deep in places and you are required to swim significant distances.( life vests are required). Zip lining was the bomb. No time to rappel as there were many people trying to complete the activities in the allotted time. The food at the end was delicious.I was exhausted at the end. The excursion was more like 5 1/2 hours.

The tour guide was great, we got of the 1st zip line then was told some of our party couldn’t continue because of weight limit was not mentioned up front after we paid for the excursion which wasn’t fair after they had taken our money so we were left out of that activity

Fantastic day .so much fun Cenote is nice but deep.Ziplining was awesome. knowlageble staff .Very punctual pick up.

This tour was amazing from start to finish. Awesome Adventure. The staff were really accommodating and funny. Loved it 🙌🏽🙌🏽🙌🏽 20 stars.

Had a great time! We felt safe, excited and had tons of fun! The cenote was cold but exhilarating! The food at the end was great too!

Toro was our tour guide for the day and made sure that we had a good time as we were already having fun. It was a well planned tour with a lot of fun activities. Thank you again to Toro and all the other staffs that made sure we enjoyed every seconds of it.

Great experience, they also give you food. We had Torro as our guide, he was super funny and made the experience even that more enjoyable. We had a good day. Definitely recommend if you want to do activities. Only down side was the rappel, it’s too short literally 20 seconds if that

Great experience enjoyed every bit of it! The senote was so fun. I loved the ATV ride with our tour guides. The zip lining was a little scary however it was an overall great experience.

Our tour guide, Victor, was so friendly and with his 20 years on the job was able to give us the best possible experience. All the activities were so much fun! It is really hot, and there is physical activity on top of it so come prepared!

We chose the pick up option from Tulum, the tour was schedule to start at 12:30pm however we weren’t picked up until 1pm and the tour didn’t start until 1:30pm. We sat on a van with no air for atleast an hour but they didn’t want us opening the windows. Our tour guide rushed us as soon as we got there as if we were the ones running late. The tour takes all day but it is fun, at one point we were being rushed to hurry up and change and go to the cenotes so I accidentally left my phone. I asked our tourguide if he could ask any of the other employees if they had seen a phone but he kept giving me a speech about how many people were there and it probably was stolen and I again calmly told him “I understand that there are a lot of people here but you can’t ask?” He did go ask and one of the tour guides did have my phone. Then he went on a rant saying how Americans act like “Karens” over losing their stuff. I kindly checked him and let him know it was inappropriate because all I wanted him to do was ask and I understood it’s would be my fault if it were stolen. Then towards the end he apologized and said it was a “language barrier” and begged us for tips 3-4 times saying he wanted to buy his girlfriend a engagement ring. Also we continuously asked for water but they said they “forgot” it. At the end of the tour we sat for almost a hour and a half waiting for someone to take us to the main road since it’s about 3/4 miles off the road in the middle of nowhere. The director of the transportation continuously ignored us and put other groups on vans claiming our van had left and we’d have to split up if we wanted a ride back and just wait on each other. Overall the ATVs and cenotes are fun but I would not come back or recommend due to the customer service.