Departure & Return
As soon as you make the tour reservation, get in touch via whatsapp, to inform the hotel where you are staying in Playa del Carmen, you will be informed of the meeting point.
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Infants must sit on laps
- Infant seats available
- Not recommended for pregnant travellers
- No heart problems or other serious medical conditions
- Most travellers can participate
- This tour/activity will have a maximum of 20 travellers
- OPERATED BY ParaViajantes Transfer
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations.
- Face masks required for travellers in public areas
- Face masks required for guides in public areas
- Temperature checks for travellers upon arrival
- Hand sanitiser available to travellers and staff
- Regularly sanitised high-traffic areas
- Gear/equipment sanitised between use
- Transportation vehicles regularly sanitised
- Social distancing enforced throughout experience