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Tulum Xpress visit guided

star-3.53 reviews
|
Playa del Carmen, Mexico
Tulum Xpress visit guided

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon3 to 4 hours  (approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 1 more

Overview

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Guide
Air-conditioned vehicle
Tulum entry
Gratuities

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7:00 AM
This tour doesnt run from Puerto Morelos to Cancun Area. We dont provide pick up service in Tulum City and Tulum Hotel Zone. For costumers staying in Tulum the meeting point is the #TULUM signal on the way to the Tulum ruins, near close to "Tulum Tower", In the archaeological area mall center. The address is AVENIDA YALKU LT 10 FRACCION 3, Av. Tulum, RUINAS, 77760 Tulum, Q.R.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Travellers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 50 travellers
  • OPERATED BY NS Tours Mexico
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Tulum Xpress visit guided?
A:The policies on face masks and attendee health are:

  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travellers upon arrival
See all safety measures taken by Tulum Xpress visit guided.
Q:
What is the policy on sanitisation during Tulum Xpress visit guided?
A:The policies on sanitisation are:

  • Hand sanitiser available to travellers and staff
  • Regularly sanitised high-traffic areas
  • Gear/equipment sanitised between use
  • Transportation vehicles regularly sanitised
See all safety measures taken by Tulum Xpress visit guided.
Q:
What is the social distancing policy during Tulum Xpress visit guided?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Tulum Xpress visit guided.
Q:
What measures are being taken to ensure staff health & safety during Tulum Xpress visit guided?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Tulum Xpress visit guided.

Reviews

3.5
star-3.5
3 reviews
4 stars
0
3 stars
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2 stars
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Reviews by Viator travellers

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Showing 1-3 of 3 reviews
star-5
Great Express Tulum Tour
martinpnicoll
, May 2022
The Express Tulum tour was exactly what we wanted. The guide was knowledgeable and funny. Very prompt pick up time.
star-5
So worth it! 👍👍👍
Jenn_L
, Sep. 2021
Selena, our tour guide, was amazing! She’s so knowledgeable and friendly. Places that may have been overlooked without a guide were explained in details that made everything understandable and interesting. She’s a true gem as a guide to such a remarkable location. We loved it!
star-1
Refused to wear masks
Parul_R
, May 2021
The drive/guides did not follow COVID protocol and now they're not willing to provide a refund after we had to take a taxi back to the resort since staff and a few other guests refused to wear masks.

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