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Tulum express

star-31 review
Playa del Carmen, Mexico
Tulum express

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon5 hours  (approx.)
Hotel pickup offered
iconOffered in: English and 1 more

Operators have paid Viator more to have their experiences featured here


Take a day trip to the ruins at Tulum, where a professional tour guide will explain the cultural and historical significance of the town’s ancient Mayan ruins. Situated on a bluff above the Caribbean Sea, the site was used as a fort and trading post during ancient times. Enjoy about an hour of free time to explore on your own before heading back to Playa del Carmen.
  • Day trip to Tulum from Playa del Carmen
  • Explore the ruins with a professional tour guide
  • Entrance fee to ruins included
  • Hotel pickup and drop-off included
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Hotel pickup and drop-off
Transport by air-conditioned bus
Certified tour guides
Tour escort/host in english/spanish
Entrance Fee
Food and drinks

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8:00 AM
This activity will end right where it started.Your Hotel information is very important, without it we can not provide pickup time. The pickup could be in the Hotel Lobby or near your Hotel, we provide this information depending on your Hotel, if you are staying in an Airbnb or similar we will provide you the nearest point.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Children must be accompanied by an adult
  • Please be aware if you are staying at an Airbnb or similar you will be given a meeting point in the nearest hotel from your location.
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Operates in all weather conditions, please dress appropriately
  • Most travellers can participate
  • This tour/activity will have a maximum of 14 travellers
  • OPERATED BY Encuentro T
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during Tulum express?
A:The policies on face masks and attendee health are:

  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travellers upon arrival
See all safety measures taken by Tulum express.
What is the policy on sanitisation during Tulum express?
A:The policies on sanitisation are:

  • Hand sanitiser available to travellers and staff
  • Regularly sanitised high-traffic areas
  • Transportation vehicles regularly sanitised
See all safety measures taken by Tulum express.
What is the social distancing policy during Tulum express?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Tulum express.

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Showing 1 of 1 review
Decent Experience
, Sep. 2021
The start of the trip was bumpy. The driver was scheduled to pick us up at 7:30 am, but arrived closer to 8. We then had to transfer vans since we booked the express visit to Tulum. The tour guide at the archeological site was very good and the best part of the trip. The transport portion needs work.
icon Response from Host , Sep. 2021
Dear rcamadeo, Thank you so much for taking the time to leave us your experience, since this makes us improve our service, we are sorry to hear you had a bumpy ride, I will send your comments to our operator in order to avoid and improve our service in the future. Besides this I'm very happy you enjoyed the archaeological site. Have a great day, hope to see you soon!

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