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Cenotes Casa Tortuga
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From USD76.00
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Cenotes Casa Tortuga
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks required for travellers in public areas
Face masks required for guides in public areas
Hand sanitiser available to travellers and staff
Gear/equipment sanitised between use
Transportation vehicles regularly sanitised
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travellers upon arrival
Paid stay-at-home policy for staff with symptoms
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
10 to 12 hours (approx.)
Hotel pickup offered
Offered in: English and 1 more
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From USD76.00
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What's Included
Lunch
Use of Snorkelling equipment
Soda/Pop
Departure & Return
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Coco Bongo , Calle 12 Norte, esquina con Av. 10 Norte, Col. Centro, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico
For travelers who are in Playa del Carmen, the starting point will be at Coco Bongo, the fifth.
Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.
12:00 AM
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Near public transportation
- Infants must sit on laps
- Surfaces are wheelchair accessible
- Most travellers can participate
- This tour/activity will have a maximum of 15 travellers
- OPERATED BY krea travel
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cenotes Casa Tortuga?
A:The policies on face masks and attendee health are:
- Face masks required for travellers in public areas
- Face masks required for guides in public areas
- Temperature checks for travellers upon arrival
Q:
What is the policy on sanitisation during Cenotes Casa Tortuga?
A:The policies on sanitisation are:
- Hand sanitiser available to travellers and staff
- Gear/equipment sanitised between use
- Transportation vehicles regularly sanitised
Q:
What measures are being taken to ensure staff health & safety during Cenotes Casa Tortuga?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms
Reviews
5.0
1 review
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
0
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The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We’re always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.
On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You’ll see explanations of what those sort options mean when you select them.
You’ll see some experiences with a “Promoted” badge, which means that the operators of those experiences have agreed to pay Viator more to have their experience highlighted.
If you see an Experience Award Winner label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Viator over a 12-month period.
The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We’re always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.
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