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Cenotes Casa Tortuga

star-51 review
|
Playa del Carmen, Mexico
Cenotes Casa Tortuga

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Number of travellers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants11 Infants12 Infants13 Infants14 Infants15 Infants
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon10 to 12 hours  (approx.)
Hotel pickup offered
iconOffered in: English and 1 more

Operators have paid Viator more to have their experiences featured here

Overview

Saved to wishlist!
Lunch
Use of Snorkelling equipment
Soda/Pop
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Coco Bongo , Calle 12 Norte, esquina con Av. 10 Norte, Col. Centro, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

For travelers who are in Playa del Carmen, the starting point will be at Coco Bongo, the fifth.

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12:00 AM
This activity will end right where it started.Not all hotels do pick up, it is important to verify when making the reservation, in case of being in an Airbnb or others, a hotel or starting point will be established as a reference.
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Surfaces are wheelchair accessible
  • Most travellers can participate
  • This tour/activity will have a maximum of 15 travellers
  • OPERATED BY krea travel
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cenotes Casa Tortuga?
A:The policies on face masks and attendee health are:

  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travellers upon arrival
See all safety measures taken by Cenotes Casa Tortuga.
Q:
What is the policy on sanitisation during Cenotes Casa Tortuga?
A:The policies on sanitisation are:

  • Hand sanitiser available to travellers and staff
  • Gear/equipment sanitised between use
  • Transportation vehicles regularly sanitised
See all safety measures taken by Cenotes Casa Tortuga.
Q:
What measures are being taken to ensure staff health & safety during Cenotes Casa Tortuga?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cenotes Casa Tortuga.

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