3 days 2 nights - Tambopata Jungle

There were some outstanding and amazing aspects of this trip, and there were some disappointing and mismanaged aspects. It’s so hard to rate because I give the guide who was with us and took us on all our excusions a 6/5. He was outstanding. The time we spent with him was really amazing. We saw all kinds of wildlife tons of wild monkeys, river otters, even a three toes sloth in a tree! We explored the river and forest night and day. It felt very special and I appreciated the guide and the group so much. However, the logging staff compound (a property of about 25 bungalows, a dining hall, pool, etc) was just so lackluster and rude. They’re clearly over worked, under staffed, and it left them with a sense of annoyance and avoidance with us. We were not greeted warmly and were turned down three different times over the few days we were there from getting a cocktail at the “bar”. There was a huge sign advertising drinks, but no wanted to help us. I felt like a nuisance on my vacation! The main girl was just cold, distant, wouldn’t speak back to me at all. After talking to another staff member, It seems like the company is aware and doesn’t care to make any changes. It’s sad because the property is AMAZING! Beautifully cares for, plants and flowers, magical sun sets, sprawling retreat type center. When I got to the office before being transported to the compound the woman took down my dietary needs carefully and was super nice about it. When I got there, they couldn’t really accommodate anything beyond vegetarian or not so there is no asking for chicken and fish but no beef. They seemed to always be rushed and avoidant and when we asked they would seem annoyed. The most scummy part of this company was the transport back to the city. This itenerary includes activities in the morning before being returned at noon. That is what we paid for. Yet, the night before we left our tour guy told us that there’s a problem that the company would only pay for a boat in morning and at night so we had to skip the last morning activities and go back to the city at 8 AM because we were not leaving until 4:40 PM from Puerto Maldonado but the only other boat was at 4 PM. They said that we could also pay for a separate boat to take us back if we wanted to do the morning activities and I felt like that was very exploitive. It was 200 soles, and they wanted cash. So basically I could’ve either missed out on zip lining and I can if you walk or paid more money to be taken back at a reasonable time. Even though the itinerary on this website specifically says make sure your flight out is after 1 PM which indicates that they would understand that they need to take us back to the city if we have a half day of excursions on our last day. We were also told they were not going to feed us lunch that last day but somehow our tour guide worked out a deal with them last minute. Shady. It’s a shame because I hate complaining like this but I felt taken advantage of and I also felt like the company is well aware and doesn’t care. We were told that the company only pays for two boats a day morning and get our itinerary advertised a midday departure. Would love to give this experience five stars, it was absolutely beautiful from a nature perspective and we made the best of it. I feel viator should consider speaking with this group about the departure times, or warn consumers that they may need to pay (and bring enough cash to pay) for a boat back.

This was our first activity in Peru and we absolutely loved it. Ella, our guide, and Jose were fantastic. Do bring bug spray and clothes for tropical weather. The service was amazing and filled with lots of activities and many things to see. I do recommend bringing a hand fan as it gets extremely hot. Note: there is absolutely no service or air conditioning for those who expected it! Nothing gets more authentic than this.

It’s magical place. Our guide Franklin was great. Good, accommodation and attitude is just superb. The days were full of activities, never a dull moment.

This package is a good value, you get what you pay for. The cabins are nice, clean, full bathroom and bug net for beds. Housekeeping comes through daily and makes the beds and get rid of The crickets lol. No hot water, so be prepared for a cold shower not that it overly matters since the jungle is so hot in itself. The days are very full, almost to many activities jammed into a day leaving little relax time. The guide was good he was knowledgeable about the outdoors but his English is certainly a work in progress. Aside from the guides and the manager none of the staff speak any English at all which is a little annoying when they are running the snack bar. Overall we had a good time. Food was excellent and their new manager seemed to be very organized and helpful.