Monteverde Cloud Forest and Hanging Bridges in Selvatura Tour from San Jose

Thank you Yancy for providing us with excellent service on this tour! We were very fortunate to be the only on this tour for the day.

Customer care could use some work,one day in a foreign country and my tour canceled last minute,now it's 5 am and we are struggling to find another excursion with little time and a language barrier,another trip offering and someone from the company going out if their way to communicate would sure of made our experience less if a hassle...

We had a great time visiting the cloud forest! We weren’t able to see much wild life but that’s understandable since they are deeper in the jungle a lot of the times due to the influx of tourists roaming through. We saw a bird & heard monkeys. Yojhan and Juan Jose were both a great guide/ driver and knowledge and friendly. The food was amazing. Some of my favorite food we’ve had in CR. Highly recommend doing the zip line tour.

Thumbs up to Albano and Arturo. They’re not just my tour guides but they also were my photographer. It was a great jungle experience.

It should be noted that this tour is primarily a transportation tour with a little bit added in. It should also be understood that from San Jose to Monte Verde is about a 3 hour jaunt. With that said and understood the tour had pluses and minus which is why I am applying a 3 star rating. I had booked three other tours while we were in Costa Rica and the other three were extremely prompt in responding to me that they had received the booking and what my pick up time was going to be. I had to reach out and confirm my pick up time with this company. During my stay, the company did reach out with a change of pick up time which was appreciated. When they arrived, they were actually 10 minutes past their stated time, but really a non issue; just offering for reference of expectations. Once on board, we were presented a bottle of water and explained that we had some more passengers to pick up. The drive was long, but went well...we had a short stop to stretch our legs and admire some howler monkeys. A pleasant surprise and we enjoyed the chance to observe them. There were option tours that were offered including the hanging bridges, but they were not through the company (hence more of a transport tour). We were told in advance of these tours and informed in pretty good detail about them, their costs and how things would have to go in order to take them. We arrived at the rain forest and got to observe tons of hummingbirds. The park stated that they had over 15 different varieties and we saw too many to count. After that, we went on the trek through the rain forest and the hanging bridges. This part of the tour was a little chaotic, but managing 16 people can be challenging. Since there were 3 guides on this tour, it would have made more sense to have one at the front, the rear and the middle to help keep the group organized and on point. My wife and I selected the coffee, sugar cane and chocolate tour. We stopped at a small building just before the Don Juan Plantation and made our purchase while the guide paid for our food. The food was really good at the location, and service was ok. Most of the staff at the Don Juan Plantation on point, except for one gentlemen who kept forgetting about us.....After lunch, the tour guides seemed rather checked out. We received no explanation of how the tour was going to be, where we needed to go and at what time. When we asked them, they gave us a general timeline and went on the bus and left. Fortunately it wasn't hard as we had received colored stickers and walking around we found the tour white board and it was colored coded so we knew what time and location from there. This tour was fantastic and if you have any interest in any of the three I would totally recommend taking the tour as it was well done, set up and our guide was rather humorous with perfect English. The bus came back shortly after our tour and then we went to another location to wait for the rest of the guests from their tours. Because it was international woman's day; the tour guide presented all the women on the bus with a small gift. It was a nice touch and a great gesture. On the way back, the bus took an unknown stop to see the sunset. Then we took the long road back listening to sketchy radio crackling on the way to the hotel. I would recommend to the company to be a little better on the communications, for example, if you know you are going to make a stop; notify the bus about 10 minutes prior. This will allow them to wake up or at least know a stop is coming and get ready to get off the bus. Please provide a little more information about the tours. The upfront was great, but after you get to the sites, at least point the people in the right direction to gather whatever info they may need. Lastly, I would offer a little better background noise/music for the passengers. When we got on the bus, the men were broadcasting a futbol game across the radio, clear; clean and crisp. I would have been appreciated if that quality of sound was provided with the music. The crackling radio was very annoying for such a long drive home. I would recommend this tour, as long as you have read the review and the insight provided fits in your comfort zone.

We very much enjoyed hiking in the forest. The hanging bridges were awesome and the experience of the hike was unlike anything we have done before. The guide was a very nice man, but his English was very basic. It was only by luck that we ended up being the only two people in his group as the others had a local guide meet them for their language. We feel had there been a larger group we would not have had near as much fun. We had to ask the guide lots of questions and pull information from him, he was not volunteering a lot unfortunately.

I don’t recommend this tour. We’ve done 4 tours in Costa Rica and the other 3 were wonderful. The problem with this tour is that the park is very far, we left at 5:30 am and reached at 10:30 am, we walked around for an hour and half, left at 12:30 and got back at 6pm. The park is like other parks, beautiful with 8 bridges but not worth the travel time. The guide was unenthusiastic. He pointed out some trees. We saw 1 squirrel and no other animals or birds. They took us to restaurant for breakfast and lunch, both were good food. Costa Rican food is good in general. I don’t think the tour is over priced because it was a lot of driving, but the tour description should clearly list that only 2 hours out of the 12 hour is in the park. 10 hours will be on the road.

There was some confusion on pick up time but it all worked out. Our driver, Arturo, was skilled and very safe. The guide, Eddie, spoke English well enough for us to understand though we already knew some Spanish ourselves. They made us feel safe throughout the trip which, for mom & daughter traveling alone, was very important. It was a long drive but the destination was worth it!

Biodiversity. The views from the mountains and viewpoints are amazing. The clouds come Rolling in over the forrest and mountains. The Canopy walk is good. The rainforrest is interesting. The pathways are good for hiking and walking trips. There are enough to adapt the Tour to the age and interest of the participants

Espectacular!! Empenzando con los guias que hicieron nuestra visita placentera. Monteverde es un lugar innolvodable. Todos nos hicieron sentir bienvenidos y muy seguros. Comida ok.