Half-Day San Jose Evening Bus Tour with Dinner and Pickup

To start, I am english speaking only. The tour was supposed to pick us up at the hotel, but we were not told we would be contacted by phone to confirm. I had texted the tour operator directly upon booking, but phone number i was given did not work for me. I got an email saying they would cancel my reservation 15 minutes ago. I managed to get ahold of them, and they said they couldn't come to our hotel. They would send an uber and communicate via whatsapp. I don't have that but my companion did. He left his phone for 4-5 minutes and they cancelled to tour AGAIN because he was non responsive. We had to take an Uber on our own dime to a meetup spot. The guide spoke english so quickly and switched back and forth into spanish so quickly I caught 50% of what he was saying. Which wasn't so bad because he was explaining at a grade 4 level including hand gestures. Destination sites were cool and gave a flavour of the region. The included food was decent, though nothing special. Overall the organization of the trip was stressful, and i had trouble with hearing the guide.

The tour of downtown San José was enhanced with local music by a charming gentleman named Sergio. I thoroughly enjoyed the tour and learned a lot about San José and Costa Rican history. I highly recommend this tour.

Don’t book with them! The company called 9:30 pm the night before the tour and offered 10 am tour instead of 2:30 pm. Since we had another tour already scheduled in the morning, I said we couldn’t make it and he said he will pick us up at 3 pm. We showed up at the hotel lobby at 3 pm and learned that the driver allegedly showed up at 2:45 and tried to call our room and left. The hotel staff said they didn’t see them show up and no one called our room. They gave a refund; however, since it was last minute cancellation, we couldn’t book another tour and left the city the next day; therefore, we didn’t get to explore San Jose with a tour. I think we were the only ones on that tour that day and they didn’t want to drive out for us on a busy Friday night, so they pretended they came and didn’t. Very disappointing, will never book with them again.

llegaron tarde por nosotras. No nos llevaron a todos los museos porque la guía dijo que era tarde. Todo fue a la carrera. El conductor maravilloso y amable. La guía un poco déspota. Al llegar al hotel no habían pasado ni 3 horas y media.