Sunset and Sparkle Sydney Harbour Cruise

Thank you for your feedback. We are glad to hear that you had a good time and enjoyed the views of Sydney Harbour. The vessel that this experience is taken on is a sailing catamaran that has a casual layout on board. Passengers can move around while on board and the layout of this vessel allows for 360-degree views of the harbour. As the cruise is hosted in a casual style, there is no set seat for passengers on board, and the seating is a mix of saloon-style seats, cushions and netted areas - this is the style of the vessel, this is not due to the number of guests on board. As this is an outdoor activity each experience does differ slightly as it can be impacted by weather. The crew’s priority onboard is to deliver a safe and comfortable experience for all and the elements can change the way the cruise is delivered. On the evening that you cruised with us, there were some winds that came about while on the boat, and so the skipper needed to adjust the speed and route of the vessel to ensure a safe and comfortable experience. When winds are about, the vessel does need to cruise with caution, and this is just one of the reasons why we advertise the cruise as “a relaxed 1 hour”, as there are so many external factors that impact on the cruise duration. Nevertheless, the cruise returned to the wharf later than planned, giving passengers more time to enjoy the harbour views and more value. The decision to dock the vessel at an alternate wharf (merely 400m from the original location) was also made by the skipper on the day, to ensure safe disembarking of all passengers. This was a location closer to public transport and restaurant venues, and passengers were informed of this change on the day. The nibbles are served on board at varied times, pending on the route and conditions on the water. The crew determine when they feel they are in an area with calmer water. While we appreciate your feedback, we do hope you can understand that logistics for an experience on a vessel work differently to that on land, and the crew adapt the cruise to suit the evening, however, safety and comfort will always be the priority.

Thank you for taking the time to leave this great review. We are so glad to hear that you had a terrific time onboard the Sunset & Sparkle Harbour Cruise. We hope to see you again in the future.

So glad that you could join us for our Sunset Cruise and so glad to hear that you enjoyed experiencing Sydney from the water. Thanks for the amazing review and hopefully we will see you again in the future.

The sunset cruise that is offered as a relaxing harbour cruise on Sydney Harbour that includes nibbles and the option to BYO drinks, and the highlight is the stunning harbour views. Generally, it does not include a guided tour of the harbour, and the product description does not advise that this included, however the crew will endeavour to provide information on the harbour where possible. It is a shame that you had alternate expectations when boarding the vessel. As guests onboard are a mix of locals and visitors, not all on board wish to hear commentary of the harbour, hence the reason why the crew encourage questions if there is information you would like to know. The crew are always happy to have a chat with guests and provide them with further information on request. There is background music playing and guests onboard tend to mingle with each other also. We hope you enjoyed the views while on board, as cruising Sydney Harbour is often a once in a lifetime opportunity for many Sydney visitors.

Thanks for this amazing review Maria. So glad that you enjoyed the cruise and liked the intimacy of the experience. Hope to have you back on board next time you visit Sydney!

Thanks for taking the time to leave this amazing review. Glad that you enjoyed the cruise and hope to see you again in the future.