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Private Guided Cenote and Underground River Exploration
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From USD139.00
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Private Guided Cenote and Underground River Exploration
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Hand sanitiser available to travellers and staff
Guides required to regularly wash hands
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
More questions?
(888) 651-9785
4 hours (approx.)
Hotel pickup offered
Mobile ticket
Offered in: English and 1 more
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Overview
Gain an intimate glimpse of Tulum’s subterranean cave system on this private half-day tour. Explore at a time that works for you and benefit from the undivided attention of your guide as you swim, wade, and snorkel your way around semi-submerged sections filled with striking rock formations.
- Discover Tulum’s otherworldly underground caverns
- Benefit from the personalized attention of your private guide
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From USD139.00
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What's Included
Beverages
Bottled water
Snacks
All activities
Driver/guide
Tour escort/host
Use of Snorkelling equipment
Air-conditioned vehicle
Gratuities
Departure & Return
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
DelCielo , Satélite Sur 5, Tulum Centro, Centro, 77760 Tulum, Q.R., Mexico
Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.
8:30 AM
Additional Info
- Confirmation will be received at time of booking, unless booked within 2 days of travel. In this case confirmation will be received within 48 hours, subject to availability
- Not wheelchair accessible
- Children must be accompanied by an adult
- Minimum age is 5 years
- May be operated by a multi-lingual guide
- A minimum of 2 people per booking is required
- Near public transportation
- Infant seats available
- Not recommended for travellers with back problems
- Not recommended for pregnant travellers
- No heart problems or other serious medical conditions
- Travellers should have a moderate physical fitness level
- This tour/activity will have a maximum of 10 travellers
- OPERATED BY Tulum Underground
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on sanitisation during Private Guided Cenote and Underground River Exploration?
A:The policy on sanitisation is:
- Hand sanitiser available to travellers and staff
Q:
What measures are being taken to ensure staff health & safety during Private Guided Cenote and Underground River Exploration?
A:The policy on staff health & safety is:
- Guides required to regularly wash hands
Traveller Photos
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Reviews
5.0
11 reviews
5 stars
11
4 stars
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Reviews by Viator travellers
Showing 1-7 of 11 reviews
A once in a lifetime adventure!!
LINDA_F
, Apr. 2022
This was a once in a lifetime adventure - and we all highly recommend it! The tour guide and driver picked us up at our villa and first took us to a private cenote where we were thrilled with the clear water and beautiful surroundings. There is opportunity to cliff jump into the water. Then we moved on to the underground adventure in the cave where we donned wetsuits and were literally awed by the stalagmites and stalactites. If you go, request Juan Montoreano as your guide. He was excellent! He shared history and general information with us and was patient and kind with our group!
Amazing cenote tour
DeAnna_D
, Feb. 2022
Absolutely fantastic experience!
Natasha_G
, Jan. 2022
It was a very unique experience - something one does not see everyday. Swimming underground and thinking about the prehistoric surroundings was so interesting. Our guide, Juan, was SO knowledgable, warm, and friendly. He made it a great experience for all of us (and gave us tips for great non- touristy restaurants, too!) We highly recommend this tour!
Fab !!!!!
Naomi_Y
, Jan. 2022
Juan is the best!!!
Lauren_C
, Dec. 2021
Juan was such a great guide for touring the Cenotes near Tulum. He was attentive, very knowledgeable and had a great sense of humor! We must have asked him a million questions and he was so patient with us. Also he took us to the less crowded and more unique cenotes which was nice that he had such an extensive background. He even helped one of my friends who’s not an avid swimmer by giving her tips for swimming and staying afloat. We really enjoyed our time and would highly recommend!
Best experience and breathtaking waters
Danielle_c
, Oct. 2021
Simply incredible
Rosalyn_D
, Apr. 2021
Charly was such an amazing guide - fun, knowledgeable, and friendly! The morning tour felt very private, barely anyone else was there, and we were able to really experience the peaceful scenery while swimming. Make sure to bring a waterproof camera to take pictures! Very worth it, and I can't wait to for this again.
1 traveller found this review helpful
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