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Palace of Versailles, Gardens, Trianon & Grand Canal Park With Audioguide

star-2.56 reviews
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Versailles, France
Palace of Versailles, Gardens, Trianon & Grand Canal Park With Audioguide

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Number of travellers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants11 Infants12 Infants13 Infants14 Infants15 Infants
Non-refundable
You will not receive a refund if you cancel. Learn more
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Safety measures
icon1 hour 30 minutes  (approx.)
iconOffered in: English and 10 more

Overview

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Versailles tickets
Self-guided visit of Versailles gardens
Access the Gardens
Entrance to the Palace of Versailles
Audio guide with interactive map to download on your device
Access to temporary Exhibitions
  • Confirmation will be received at time of booking, unless booked within 2 hours of travel. In this case confirmation will be received as soon as possible, subject to availability
  • Not wheelchair accessible
  • Near public transportation
  • No heart problems or other serious medical conditions
  • Please bring Comfortable shoes, Passport or ID card for children
  • Not allowed: Pets Baby strollers Food and drinks Luggage or large bags Selfie sticks Umbrellas
  • Over summer's high season, high volumes of visitors come to the palace making it busier than usual
  • You can stay in the palace until it closes
  • Baby strollers or baby backpack carriers that contain metal are not allowed inside the palace but inside the gardens
  • Please wear comfortable shoes
  • Gardens: 1 April - 31 October: 08:00 - 20:30 , 1 November - 31 March: 08:00 - 18:00, The gardens close at 17:30 on Saturdays with Fountain Night Shows from 6 June to 1 November
  • Getting There: RER: Line C to Versailles-Château-Rive Gauche, SNCF trains from Montparnasse Station: to Versailles-Chantiers, SNCF trains from Saint-Lazare Station: to Versailles-Rive Droite,
  • Parking: There are several paid car parks inside and outside the Estate. Access is free of charge for disabled visitors' vehicles, upon presentation of supporting documents
  • Meet point for live tour guide: CHATEAU DE VERSAILLES Place d'Armes, 78000 VERSAILLES Metro : Versailles Château Rive Gauche
  • Most travellers can participate
  • OPERATED BY Triptip Travel
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    Q:
    What is the policy on face masks and attendee health during Palace of Versailles, Gardens, Trianon & Grand Canal Park With Audioguide?
    A:The policies on face masks and attendee health are:

    • Face masks required for travellers in public areas
    • Face masks required for guides in public areas
    See all safety measures taken by Palace of Versailles, Gardens, Trianon & Grand Canal Park With Audioguide.
    Q:
    What is the social distancing policy during Palace of Versailles, Gardens, Trianon & Grand Canal Park With Audioguide?
    A:The policy on social distancing is:

    • Social distancing enforced throughout experience
    See all safety measures taken by Palace of Versailles, Gardens, Trianon & Grand Canal Park With Audioguide.

    Reviews

    2.5
    star-2.5
    6 reviews
    4 stars
    0
    3 stars
    0

    Reviews by Viator travellers

    Showing 1-5 of 6 reviews
    star-1
    Horrible
    Stephanie_A
    , Apr. 2022
    None of the tickets worked. Had to wait in long lines multiple times bc we got sent to the back to buy tickets again. Do not use! Buyer Beware!!
    icon Response from Host , Apr. 2022
    Thanks for your review. Upon investigating we found that you tried to use the confirmation voucher instead of the actual e-tickets which says in big BOLD red letters ´THIS IS NOT YOUR ENTRY TICKET´ which will guarantee to be denied at entrance. We even have a set of instructions on how to redeem but unfortunately few customers never bothers to read them. When things don´t go according to plan they are super quick to blame the other party. We aren´t sure how else we can be more clearer about redeeming the ticket. Your expert advice on this would be much appreciated.
    star-2
    Poor customer service
    Charleen_W
    , Oct. 2021
    Very dissatisfied with the experience. Paid for guided tour with fast pass. Could not find our guide. Messaged him/her but did not receive a response. Had to wait in regular line (no fast-pass) to get in. No tour. When we purchased the tickets our reserved time slot was 9:30. Found out, quite by accident, that the entry time had been changed to 10:00. No communication from the guide. When questioned he/she replied they no longer offered the 9:30, yet we were not notified in advance. Extremely poor communication. Then to top it off when I asked for a refund we were given $5.00 each. What a joke for such poor service
    2 travellers found this review helpful
    star-5
    Great day!
    Daniel_S
    , Sep. 2021
    Super easy & convenient tickets. Loved how there were no crowds while we visited. Can't miss the gardens and the hall of mirrors! Make sure you dine at one of their many cafes in the gardens!
    icon Response from Host , Sep. 2021
    Thank you for your lovely feedback. We are glad that you had an amazing experience!
    3 travellers found this review helpful
    star-1
    Le manque d âme c’est un...
    Brigitte_N
    , Apr. 2022
    Le manque d âme c’est un musée et en plus arrivée à Versailles je me suis aperçu que je m’étais fait gruger sur le prix des entrées par Viator
    icon Response from Host , May 2022
    Merci pour vos commentaires. Nous sommes désolés d'apprendre que vous avez eu une mauvaise expérience. Pourriez-vous s'il vous plaît nous envoyer un e-mail avec le numéro de référence de votre commande sur investigation@ttip.com afin que nous puissions l'examiner?
    star-1
    No me enviasteis las...
    Alegria_d
    , Dec. 2021
    No me enviasteis las entradas al correo electrónico ni hubo nadie para recibirnos, tuve que volver a comprar las entradas en las oficinas del palacio de nuevo. Nos dejasteis tirados.

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