- Hotel pickup and drop-off at select properties
- Bar tab voucher included for each traveler
- Access to all of the Cloud 9 platform amenities
- Additional services and activities available at extra cost
Departure & Return
Port Denarau Marina Nadi, guests are to meet at the check-in counter at 08:50AM unless informed differently by our team who will escort you to the vessel for departure. Guests are to follow our team to the hotel pick up area unless they wish to not utilize the transfers then guests may go own way
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Please advise any specific dietary requirements at time of booking
- Bring your own Towels, sunscreeen, hats and reef friendly sunglasses
- Card Only Facility - Cashless
- Snorkeling gear: we have 30 sets available for rental; guests are allowed to get their own
- Please do not bring your own food and drinks; this is a bar and pizzeria
- Children below 10 years are not accepted at CLOUD 9 due to safety reasons
- Please contact our sales team for any other water sports activities like parasailing, jetski and other rides which needs to be booked in advance and subject to availability (source - external suppliers)
- Near public transportation
- Not recommended for travellers with back problems
- Not recommended for pregnant travellers
- 01:00 PM departure is subject to operate with minimum of 25 guests. We will attempt to move guests to earlier departures if minimum numbers are not met.
- Most travellers can participate
- Note: Check-In begins at 8 AM till 8:45 AM and 12PM till 12:45 PM (special conditions apply for the PM trip)
- This tour/activity will have a maximum of 54 travellers
- OPERATED BY Alizes Limited T/A CLOUD 9
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations.
- Temperature checks for travellers upon arrival
- Hand sanitiser available to travellers and staff
- Regularly sanitised high-traffic areas
- Transportation vehicles regularly sanitised
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
- Regular temperature checks for staff
- "I wouldn't recommend children, I feel it definitely has more of an adult only vibe." See review