Departure & Return
Please be present in front of the Hard Rock Cafe Firenze(Via dei Brunelleschi, Piazza della Repubblica, 1, 50123 Firenze FI) 15 minutes before the departure time in order to avoid any delays.
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Near public transportation
- Most travelers can participate
- Recommended to wear comfortable shoes
- A dress code is required to enter places of worship and selected museums. No shorts or sleeveless tops allowed. Knees and shoulders MUST be covered for both men and women. You may risk refused entry if you fail to comply with these dress requirements
- Operates in all weather conditions, please dress appropriately
- Please note that the tour requires a minimum number of guests to run
- Please note that if you arrive after the tour start time you will not be able to join and will not be refunded or have your tour rescheduled
- There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund
- This tour/activity will have a maximum of 10 travelers
- OPERATED BY Star Europe Tours
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Temperature checks for travelers upon arrival
- Hand sanitizer available to travelers and staff
- Social distancing enforced throughout experience