Priority Entrance Tickets : Florence Accademia Gallery Tickets

Thank you for having shared your experience with us and our readers. we are really glad that you enjoyed our skip the line ticket for Galleria Accademia. We hope to welcome you to one of our activities again.

Thank you for bringing this to our attention. We are sorry you had such a bad experience. we will strive to do better.

Dear customer, we are sorry to read your review. At Destination Europe, we are dedicated to keeping our clients happy. We work in a clear, transparent way and are in no way trying to "rip off" clients as you write. We delivered to you exactly what we promised when you made your booking and what is listed on the website at the time of purchase, that is: Entrance Ticket and Priority Entrance. Entry/Admission - Galleria dell'Accademia Guaranteed to skip the lines Exclusions This is not a Guided Tour and transportation. We are sure that all this information was listed at the time you made the booking on the website and on the voucher that was emailed to you once the booking was made. If a customer changes his/her mind or realizes that there is a discrepancy after the booking has been and the payment has been processed, our company also provides an easy cancellation policy that allows you to cancel up to 24 hrs prior to the start date of the experience. In this way, customers are in no way "ripped off" since there are no hidden details and there is a possibility to check all the details of the service that is provided ahead of time. The cost of the tickets you purchased through this website includes not only the cost of the actual tickets but also additional reservation fees, the service, and the guarantee to deliver tickets to you so you could avoid any long waits at the ticket counter at the museum. In fact, one of our representatives was waiting for you outside the museum. This is what our customers value from our ticket service that allows them to save precious vacation time, spending more time sightseeing and less time waiting in long lines. If on a specific day you visited the museum at that specific time, there was no wait or long line at the museum, this is something no one can predict or foresee (the Accademia is the fourth most visited museum of all of Italy, there were 1.6 million last year and numbers continue to grow), this is why so many of our customers prefer to purchase this service to get advance tickets and avoid taking any risk of finding a long line outside the museum. We can not predict the waiting time to enter the museum, this is something out of our control. Our duty was to provide you with the service that you paid for, line or no line. Since we are a reputable company, the cost of our services includes taxes and commission that we must pay. This commission includes a fee that is taken by the Viator website that actually handles the booking and processes your credit card payment. The payment that we received in the end through Viator from your booking was the amount just to cover the cost of the tickets, the reservation fee, taxes, and our expenses for the service. This is how all legitimate tour operators work.

Thank you for choosing Destination Europe and for sharing your experience. your review means a lot to us. Knowing that you had a great time with us is the best thing we hope for.

Thank you so much for your kind words. we really appreciate you taking the time out to share your experience with us. we hope to have left you with an unforgettable holiday experience.

We highly appreciate your feedback, we work with great passion and we feel so grateful when our customers are happy with us and with our job. We strongly hope to have you again.

We highly appreciate your feedback, we work with great passion and we feel so grateful when our customers are happy with us and with our job. We strongly hope to have you again.

Dear customer, we are sorry to read your review. At Destination Europe, we are dedicated to keeping our clients happy. We work in a clear, transparent way and are in no way trying to "rip off" clients as you write. We delivered to you exactly what we promised when you made your booking and what is listed on the website at the time of purchase, that is: Entrance Ticket and Priority Entrance. Entry/Admission - Galleria dell'Accademia Guaranteed to skip the lines Exclusions This is not a Guided Tour and transportation. We are sure that all this information was listed at the time you made the booking on the website and on the voucher that was emailed to you once the booking was made. If a customer changes his/her mind or realizes that there is a discrepancy after the booking has been and the payment has been processed, our company also provides an easy cancellation policy that allows you to cancel up to 24 hrs prior to the start date of the experience. In this way, customers are in no way "ripped off" since there are no hidden details and there is a possibility to check all the details of the service that is provided ahead of time. The cost of the tickets you purchased through this website includes not only the cost of the actual tickets but also additional reservation fees, the service, and the guarantee to deliver tickets to you so you could avoid any long waits at the ticket counter at the museum. In fact, one of our representatives was waiting for you outside the museum. This is what our customers value from our ticket service that allows them to save precious vacation time, spending more time sightseeing and less time waiting in long lines. If on a specific day you visited the museum at that specific time, there was no wait or long line at the museum, this is something no one can predict or foresee (the Accademia is the fourth most visited museum of all of Italy, there were 1.6 million last year and numbers continue to grow), this is why so many of our customers prefer to purchase this service to get advance tickets and avoid taking any risk of finding a long line outside the museum. We can not predict the waiting time to enter the museum, this is something out of our control. Our duty was to provide you with the service that you paid for, line or no line. Since we are a reputable company, the cost of our services includes taxes and commission that we must pay. This commission includes a fee that is taken by the Viator website that actually handles the booking and processes your credit card payment. The payment that we received in the end through Viator from your booking was the amount just to cover the cost of the tickets, the reservation fee, taxes, and our expenses for the service. This is how all legitimate tour operators work. Kind regards, Justin

Let us thank you for sharing your experience with our readers. we are really glad that you enjoyed our Galleria Accademia Tour. we are dedicated to providing all of our customers an unforgettable experience.

Thank you for taking the time to write your kind review. we are so happy you had a great experience. we appreciate all feedback we receive; it helps our team to grow and keep our standards high.