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The Duomo Complex Private Tour

star-4.520 Reviews
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Firenze, Italy
The Duomo Complex Private Tour
Likely to Sell OutLikely to Sell Out

From $138.48

Price varies by group size

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon3 hours  (approx.)
Hotel pickup offered
iconOffered in: English and 3 more
Good for avoiding crowds


Discover the secrets of the Duomo on a private tour with exclusive Bell Tower and Dome access. In addition to providing pick–up from the doorstep of your accommodation, your guide offers facts and stories often unheard by visitors. All admission tickets, entrance fees, and personal headsets are included for your convenience.
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Private guide for 3 hours
Pick up (by foot) from your hotel if centrally located
Food and drinks
No entrance ticket for the Dome and Bell Tower
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Piazza del Duomo , Piazza del Duomo, 50122 Firenze FI, Italy

Piazza San Giovanni 1, Old Gate of the Orphanage of Bigallo

Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.

This activity will end right where it started.Clients will be picked up by their private guide if the accommodation is centrally located. The pick up is by foot (no taxi or van transportation)
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • A dress code is required to enter places of worship and selected museums. No shorts or sleeveless tops allowed. Knees and shoulders MUST be covered for both men and women. You may risk refused entry if you fail to comply with these dress requirements
  • Stroller accessible
  • Near public transportation
  • Transportation is wheelchair accessible
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY ACCORD Italy Smart Tours & Experiences
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during The Duomo Complex Private Tour?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by The Duomo Complex Private Tour.
What is the policy on sanitization during The Duomo Complex Private Tour?
A:The policies on sanitization are:

  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by The Duomo Complex Private Tour.
What is the social distancing policy during The Duomo Complex Private Tour?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by The Duomo Complex Private Tour.
What measures are being taken to ensure staff health & safety during The Duomo Complex Private Tour?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by The Duomo Complex Private Tour.

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20 Reviews
2 stars

Reviews by Viator travelers

Showing 1-10 of 20 reviews
A full and personal experience with Claudia!
, May 2022
Claudia was the best guide. She explained so much foundation and details of art history as it fit into history. She explained stories of the art we saw and answered questions we had about present time Florence. Most helpful and easy going in terms of time. We were the only two with her and she accommodated my need for slowness due to a back back. Book with her! I wish we had known her before we booked other tours or we would have requested her.
1 traveler found this review helpful
Great company
, Apr 2022
Great company, easy to work with, very accomodating and flexible, worked with us to reschedule multiple times.
Fantastic guide, wonderful experience
, Feb 2022
We loved Natalie, she was an excellent guide, very knowledgeable, engaging, interesting and fun. She brought the whole Duomo story to life, with lots of inside information and snippets of stories of life at the time of building. She got us engaged by asking us questions, always including our 15 Yr old son as well. We covered the Baptistry, the Duomo and of course the beautiful Brunelleschi cupola, the only downside was that Viator let her down with our having to queue in the rain to get into the Duomo. Not Natalia's fault at all but she was upset and tried to refuse our tip. Very poor show by Viator, we'll take it up with them separately. We still had a wonderful experience so thank you Natalia!!
icon Response from Host , Feb 2022
Thank you so much for your kind words. It was an absolute pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We try to select the best guides and Natalia is definitely one of them!!! We are really sorry that you had to queue under the rain, we'll definitely get to the bottom of it. We hope you'll come and see us again soon! Best regards, ACCORD Team
Marcello is the best.
, Sep 2021
Marcello was fantastic. Probably the best guide we have ever had. Great insights and behind the scenes info. Very personable, felt like we were touring with a relative.
icon Response from Host , Sep 2021
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, Marcello is an incredible guide! He is funny, yet so knowledgeable. The Duomo Complex is wonderful and we are very happy that you enjoyed the visit with our company. We count ourselves lucky for customers like you. We look forward to meeting you again in the future!
Deceptive advertising
, Sep 2019
The tour and the guide were excellent, but the ad confirmation led us to believe we were going to be picked up and transported to the Duomo. Not the case.
icon Response from Host , Oct 2019
Thank you for leaving us your feedback, however we would have appreciated a higher rating as you found the tour and the guide excellent. The pick up with private tours is usually arranged with the clients and is normally agreed to be at the hotel, however the guide would walk with clients. In your specific case your hotel was a little outside of the historic city centre and the guide suggested to take together public transportation. The transfer with a private car is never included unless specifically requested. We are glad anyway that you enjoyed the visit.
Great Tour
, Aug 2019
Francesca was a terrific guide. She took us all over the Duomo complex without having to wait in any lines. She gave us a lot of terrific information and answered all of our questions about the Duomo and Florence. I highly recommend this tour.
icon Response from Host , Aug 2019
Thank you for leaving us such an amazing review, it is very important to us to have our clients satisfied and reward our daily hard work. We hope to see you again in Florence!
Our Expectations Were Exceeded
, Mar 2019
I traveled to Florence with my 83 year old mother and wanted to tour the Duomo. Our tour could not have been better. Silvia, our guide, was amazing. She requested permission for my mother to be allowed to sit in areas that were off limits and it was allowed. She was exceptionally knowledgeable in history and about the Duomo Complex. She was patient and kind. Her English was easy to understand. She welcomed questions and kept the tour at our pace--whatever that was. We had three hours. The tour was worth every dime. I highly recommend!!
Amazin Tour of the Duomo Complex!
, Mar 2019
Our tour guide Riccardo was friendly, knowledgeable and attentive. He paced the tour to make sure our kids were able to keep up and customized the presentations to ensure their involvement. This experience was by far the highlight of our two week trip to Italy. Ask for Riccardo!
Professional guide
, Mar 2019
We had to wait in line, but no problem, our guide had a lot to tell about the Dome and Florence. He was from Florence and knew a lot. So we had a really nice time with him. Very satisfied about him.
There is a lot to see on this tour...
Paul M
, Jul 2018
There is a lot to see on this tour, so be prepared to move quickly. Our guide started us off in the Baptistry and was very knowledgeable about the history of the building, the architecture inside and the artwork. We then moved on to the Duomo Museum. It would be easy to spend days in the museum but we moved fairly quickly through it so we could make our appointment to climb to the top of the dome of the Duomo. It's a lot of steps but it's not all in one straight shot so it's not too bad. Our guide pointed out the incredible scenes on the frescoes in the top of the dome. From there it was another climb out to the very roof itself. From here we enjoyed the stunning 360 degree views of Florence and the surrounding Tuscan countryside. As for our guide, she was very friendly and engaging in addition to being incredibly knowledgeable about all aspects of the Duomo...the history, the art, and the architecture. She made a special effort to connect with our teenage sons, especially our youngest 13. Overall this tour was absolutely fantastic. The only downside is that we had to gloss over a lot of the museum's exhibits because of the time needed to start and complete the climb. Our tickets allowed us to go back to the Duomo complex including the museum anytime over the next 72 hours but as we were already booked up we weren't able to take advantage.

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