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Nero's Golden House restoration site tour

star-2.53 Reviews
|
Roma, Italy
Nero's Golden House restoration site tour

Select Date and Travelers

Number of travelers
0 Adults1 Adult2 Adults0 Children1 Child2 Children
Non-refundable
You will not receive a refund if you cancel. Learn more
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Safety measures
icon1 hour 15 minutes  (approx.)
iconOffered in: English and 1 more

Overview

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expert staff to guide you through 12 steps
All Fees and Taxes
Nero's Golden House admission ticket
guided tour
Via della Domus Aurea, 1 , Via della Domus Aurea, 1, 00184 Roma RM, Italy

Go at VIA DELLA DOMUS AUREA 1. Provide your first name, last name at the desk together with the booking code that we will provide you by message.

This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • On First Sunday of Month the admission at Domus Aurea is not free
  • During the visits in French and Spanish, the video clip of the multimedia tour will be in English or Italian language.
  • We recommend the use of comfortable shoes and jackets.
  • The controlled atmosphere inside means that the temperature is always around 10 decrees Celsius (50 degrees Fahrenheit), with 100% humidity - you're strongly advised to take a coat, jacket or pullover with you at any time of the year!
  • Attention: within 2 days prior the visit we will provide you a BOOKING CODE that has to be shown at the entrace. Please check your email account before to go.
  • It's required to be at the meeting point 30 minutes before your scheduled start time
  • Most travelers can participate
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY eslam hamdy
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Nero's Golden House restoration site tour?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Nero's Golden House restoration site tour.
Q:
What is the policy on sanitization during Nero's Golden House restoration site tour?
A:The policies on sanitization are:

  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
See all safety measures taken by Nero's Golden House restoration site tour.
Q:
What is the social distancing policy during Nero's Golden House restoration site tour?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Nero's Golden House restoration site tour.
Q:
What measures are being taken to ensure staff health & safety during Nero's Golden House restoration site tour?
A:The policy on staff health & safety is:

  • Regular temperature checks for staff
See all safety measures taken by Nero's Golden House restoration site tour.

Reviews

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Reviews by Viator travelers

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Showing 1-3 of 3 reviews
star-3
Less is more
Alexander_S
, Apr 2022
I was hugely impressed with the site and the work done to reveal it as far as they have. The guide, not so much. She droned on and on and on at each stop to the point that people just wandered about as their attention waned. What was needed here was short snappy and witty titbits of information rather than the full blow by blow. I'm not sure anyone would care whether a wall faced north or east and yet at every stop this was brought up. By contrast we did a Catcombs tour the day previous and the guides were right on the money in terms of how much to say and how much detail was enough. I have to admit that eventually we ditched the group and walked ahead on our own because it just got too tedious. Also no hard hat section or VR headsets as you would have believed from the promotional material
star-4
Amazing site, but no VR effects. ICECOLD!
Renata
, Mar 2022
Very interesting for those who love history! However, it is not virtual (that part of the tour has been removed two years ago), it is absolutely freezing down in the archeological site. Our tour has been rebooked for another date. It doesn’t help to discover tickets priced 19€ are sold for almost 50€ by Viator. I have understanding for a fee, but making profit of 400% isn’t going to make me vote this activity “five stars”
star-1
Viator was not reliable
MeloraCmelo
, Dec 2021
Our most memorable part was not being sent the tickets. There was no way to contact Viator on the tour day so we had to repurchase tickets from COOP culture (luckily at half the price).
icon Response from Host , Dec 2021
Dear Melora Cmelo, Fortunately we spoke after your review and I could demonstrate that we sent you the entrance ticket 2 days before the visit aa promised. I know the website does not allow to change your review but I am happy to have clarified with you privately. For future customers I can only suggest to check their email account even in the junk folder. I hope to meet you again in future! Regards

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