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Nero's Golden House restoration site tour+ VR experience

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Roma, Italy
Nero's Golden House restoration site tour+ VR experience

Select Date and Travelers

Number of travelers
1 Adult2 Adults0 Children1 Child2 Children0 Infants1 Infant2 Infants
Non-refundable
You will not receive a refund if you cancel. Learn more
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Safety measures
icon1 hour 15 minutes  (approx.)
iconOffered in: English and 1 more

Overview

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expert staff to guide you through 12 steps
All Fees and Taxes
VR devices
entrance ticket to the Domus Aurea
Private transportation
Via della Domus Aurea, 1 , Via della Domus Aurea, 1, 00184 Roma RM, Italy

Go in via della Domus Aurea 1. It is located inside Colle Oppio park, entrance from via Labicana. Reach the entrance and show your entrance ticket. The entrance ticket will be sent to you by mail within 2 days prior the scheduled departure date.

This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • The controlled atmosphere inside means that the temperature is always around 10 decrees Celsius (50 degrees Fahrenheit), with 100% humidity - you're strongly advised to take a coat, jacket or pullover with you at any time of the year!
  • it's required to stay at the entrance with the reservation code we will send you, 30 minutes before the start time or you will loose your visit
  • Most travelers can participate
  • This tour/activity will have a maximum of 22 travelers
  • OPERATED BY Elisabetta Barbaro
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Nero's Golden House restoration site tour+ VR experience?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Nero's Golden House restoration site tour+ VR experience.
Q:
What is the policy on sanitization during Nero's Golden House restoration site tour+ VR experience?
A:The policy on sanitization is:

  • Gear/equipment sanitized between use
See all safety measures taken by Nero's Golden House restoration site tour+ VR experience.
Q:
What is the social distancing policy during Nero's Golden House restoration site tour+ VR experience?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Nero's Golden House restoration site tour+ VR experience.
Q:
What measures are being taken to ensure staff health & safety during Nero's Golden House restoration site tour+ VR experience?
A:The policy on staff health & safety is:

  • Regular temperature checks for staff
See all safety measures taken by Nero's Golden House restoration site tour+ VR experience.

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Reviews

3.0
star-3
17 Reviews

Reviews by Viator travelers

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Showing 1-7 of 17 reviews
star-2
Not good
janet_r
, May 2022
My husband and I were both freezing cold. Thank goodness for our Viator guide who was wonderfully informative pre entry. For starters, Viator sent me an email with a link to downloading our tix. We could not do that. Each time i hit the button the same page appeared with our reservation information….but in RED saying “ THIS IS NOT YOUR TICKET.” At the Domus Aurea meeting site our guide was not able to find our names on her list of paid visitors. Fortunately, she just ignored that glitch. The Domus Aurea tours guide had such a heavy accent, and pronounced so many words incorrectly that we were enormously frustrated as we did not understand what he was saying during the entire tour! “PROBABABLY….” He also had his back to the group frequently as he talked. The special video piece…a virtual tour was diminished because the cleansing spray fogged the lenses! And, it was freezing. I could not wait to get it over with.. My husband felt the same. This was my THIRD visit to the Domus Aurea. My 1st was enormously exciting. It was not long after if was 1st opened. My second was after the 2006 flood and we had to wear protective helmets…there was scaffolding in many areas but that did not interfere with the tour. After my 1st tour I was so blown away I wanted friends with whom I was traveling to see it. I had the same feeling this 3rd time. 1st time was with my now deceased husband. 2nd time just me with friends. 3rd time 5/8/2022 with my new husband! Never again! However, the Viator guide gave the group a good bit of info before the Domus aurea guide took over.
icon Response from Host , May 2022
I am sorry you didn't like your experience at the Domus Aurea even if is one of the much appreciated in Rome. The first email you got from Viator with the ticket that says "this is not your ticket" is only the booking confirmation and it also says, in the section named "before to go" that "you will receive your entrance ticket few days prior the visit, please check your email account". The guide doesnn't have a list of travellers so I think you asked to a meeting point of another tour company (that's why she didn't find you on her list). We don't use any list. We just forward the entrance ticket to our customers and that's what it's required to show at the entrance. This tour has only one guide and Viator dosn't provide any additional guide. Viator is a marketplace where different tour companies sell their tours. All tour guides at the domus aurea are highly selected and not all tour guides become guides at the Domus Aurea. By the way, I will check once more their operate. Regards
star-3
Ok better things to do in rome
Tom_P
, Feb 2022
It was ok but I would only go if you have seen most of the sights in Rome. The directions to the place are pretty poor. The place is effectively in the park by the coliseum. The tour had some cool views by the tour guide was nice but slightly uninspiring. Overall not really worth the money. We’re also issued tickets for the wrong date.
1 traveler found this review helpful
star-2
No added value
Oliver
, Aug 2021
A tour worth EUR 19 at official webshop is offered at more than double the price without any value added. Feels like having been ripped off.
icon Response from Host , Sep 2021
Dear Mr. Oliver Heinzel, thank you for taking time to write your review. Regarding the price paid, the value added is the guarantee to have booked on a great and international company as Viator/TripAdvisor. The price paid includes the entrance ticket, Viator and my company fees. I am sorry to see that you didn't review your experience at the Domus Aurea. I hope the tour met your expectations. Regards,
star-3
Guide with no interest
Carla_M
, Feb 2020
The tour could gave been soOo much more. The guide Giovanni just phoned it in more academic than tour guide. Lacked anything beyond the Basics. Didn’t seem to enjoy the whole experience.
icon Response from Host , Feb 2020
Dear Mrs.McRoberts, thank you for reviewing your experience. Thi experience offers an audio guide and I am sorry to hear that you did't appreciate the guide in person, which was not included but offered for free. I appreciate the 3 points you gave to this experience and we will work more to provide always the best experience. Regards,
star-1
Pésima
Leonor_O
, Jun 2022
Reclamaré dinero no fue guía a recogerme, no pude entrar, no recibí entrada por mail, Nadir atendía el teléfono. Desasastroso
1 traveler found this review helpful
star-3
Super, mais…
franois_F
, Jun 2022
Très beau site mais attention, il y fait froid!! Hélas, Viator ne nous avait pas prévenus La visite n’est guidée qu’en anglais ou italien. Le débit de parole et le vocabulaire plutôt technique rendent la compréhension compliquée. Et on ne sait pas se rattraper en achetant un catalogue français à la sortie. Le passage en réalité virtuel est époustouflant 😍 ce qui compense la frustration. À faire
star-5
Una experiencia inolvidable
JOSEMARIA_M
, Oct 2021
Maravillosa visita con una guía fantástica en un lugar irrepetible Muy recomendable a cualquier viajero que pase por Roma

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