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Once Upon a time the Romans Half day Small group tour

star-11 Review
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Rome, Italy
Once Upon a time the Romans Half day Small group tour

From $99.10

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon3 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 6 more

Operators have paid Viator more to have their experiences featured here

Overview

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Hotel pickup and drop-off (central Rome only)
Tickets entrance
3 hours Professional Guide
Emergency number also operational via whatsapp
Gratuities
Tips

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10:00 AM
Free Pick up from Hotels, Appartments, Bed&breakfast, accomodations. only in the city center ( inside the Aurelian Walls). The address must to be provided on the reservation. If you do not find your hotel in the list you must necessarily write it: without it, the service is not guaranteed
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • Walk underground areas and places of worship
  • A dress code is required to enter places of worship and selected museums. No shorts or sleeveless tops allowed. Knees and shoulders MUST be covered for both men and women. You may risk refused entry if you fail to comply with these dress requirements
  • Time for pick up at the hotel must be confirmed the day before between 10.00 am and 6.00 pm on the emergency phone or whatsapp
  • Coronavirus information: Below a brief list of the measures will be taken to ensure the safety of customers during the tours and on board our vehicles: - gloves and surgery masks; - disinfectant gel - Sanitization of vehicles at the end of each tour - staff, assistants, guides, drivers wearing masks and gloves - preventive information to the customer once on board the vehicles - the capacity of minivans and groups will be regulated according to the law and regulations of the virus corona in customer protection
  • Emergency number also operational via whatsapp- One day before 24 H. Call to confirm the pick up
  • This tour/activity will have a maximum of 12 travelers
  • OPERATED BY Roma Airport Shuttle
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Once Upon a time the Romans Half day Small group tour?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
See all safety measures taken by Once Upon a time the Romans Half day Small group tour.
Q:
What is the policy on sanitization during Once Upon a time the Romans Half day Small group tour?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Once Upon a time the Romans Half day Small group tour.
Q:
What is the social distancing policy during Once Upon a time the Romans Half day Small group tour?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Once Upon a time the Romans Half day Small group tour.
Q:
What measures are being taken to ensure staff health & safety during Once Upon a time the Romans Half day Small group tour?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Once Upon a time the Romans Half day Small group tour.

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Reviews by Viator travelers

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Showing 1 of 1 review
star-1
Very disappointed in Viator Customer Service
Marlayne_M
, May 2022
The tour operator never showed up or answered phone calls, texts, emails or What's App messages days in advance or the day of the tour. After waiting for a half hour at the pick up point, we went to the National Museum entrance and waited another hour, questioning every tour guide if they were with Roma Airport Shuttle., and none were. After 2 hours and a cab ride to the Museum, we asked for a refund. This was denied by Viator as the tour company claimed we cancelled- with no documentation on their part! In fact, there was no tour and Viator is not acting in good faith.
icon Response from Host , Jun 2022
Dear customer, we apologize for the inconvenience. we had a bug in the system and reservations were not arriving. However, we have not received any calls to our customer service. if he had called the day before to confirm an appointment we would have solved the problem. We offer you a 20% discount on your next booking. best regards Cristina

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